At a Glance
- Tasks: Lead a high-impact platform migration and enhance customer upgrade experiences.
- Company: Join a dynamic tech company focused on innovative solutions.
- Benefits: Competitive daily rate, fully remote work, and potential contract extension.
- Other info: Collaborate with talented teams in a flexible, remote setting.
- Why this job: Make a real impact by driving customer migrations to a new platform.
- Qualifications: Experience in product management within SaaS or CPaaS environments.
The predicted salary is between 30000 - 35000 £ per year.
Contract: 6 months (Extension Possible)
Rate: £300–£350 per day (Outside IR35)
Location: Fully Remote (UK based)
Must Have:
- Customer migration experience
- Legacy to platform experience
- Tech/SaaS industry experience
We’re looking for an experienced Product Manager to support a high-impact platform migration programme, focused on increasing customer upgrade volumes from a legacy CPaaS platform to a new Connect platform. This role plays a key part in unlocking blocked customer cohorts by identifying feature gaps, shaping requirements, and ensuring new releases directly enable safe and scalable customer migrations.
Key Responsibilities
- Gap Analysis: Perform detailed comparisons between existing CPaaS functionality and the new Connect platform to identify feature gaps preventing customer migration.
- Cohort Prioritisation: Analyse customer and usage data to determine which missing features are blocking the largest customer cohorts, enabling prioritisation of high-impact development.
- Requirements Definition: Translate the needs of the Upgrades team into clear, actionable technical user stories for engineering teams.
- Stakeholder Collaboration: Work closely with Product, Engineering, and Upgrades teams to align delivery with migration targets.
- Acceptance Testing: Validate that newly released features work as required for legacy data types and meet the criteria needed to migrate existing customers safely.
Experience Required
- Proven experience as a Product Manager (or similar) in a SaaS, CPaaS, or platform-based environment
- Strong background in gap analysis, requirements definition, and user story creation
- Experience working closely with engineering teams in agile environments
- Data-driven mindset with the ability to prioritise work based on customer and commercial impact
- Comfortable validating and acceptance testing complex platform features
This is an excellent opportunity to join a fully remote team and contribute to a critical migration initiative with real, measurable impact.
Product Manager (Contract) in Portsmouth employer: Digital Waffle
Join a dynamic and innovative team as a Product Manager, where you will have the opportunity to work fully remotely while contributing to a high-impact platform migration programme. Our company fosters a collaborative work culture that values employee growth and development, offering meaningful projects that directly influence customer success. With competitive rates and the flexibility of remote work, we provide an excellent environment for professionals looking to make a significant impact in the tech/SaaS industry.
StudySmarter Expert Advice🤫
We think this is how you could land Product Manager (Contract) in Portsmouth
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech and SaaS industry. Let them know you're on the lookout for a Product Manager role. You never know who might have the inside scoop on opportunities or can refer you directly.
✨Tip Number 2
Get your online presence sorted! Make sure your LinkedIn profile is up-to-date and showcases your customer migration experience and gap analysis skills. Engage with relevant content and connect with industry leaders to boost your visibility.
✨Tip Number 3
Prepare for interviews by brushing up on your knowledge of platform migrations and acceptance testing. Be ready to discuss how you've tackled feature gaps in the past and how you can contribute to our migration programme.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining our team and contributing to this exciting project.
We think you need these skills to ace Product Manager (Contract) in Portsmouth
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in customer migration and platform transitions. We want to see how your background aligns with the role, so don’t be shy about showcasing relevant projects!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this Product Manager role. Share specific examples of your gap analysis and requirements definition skills that relate to our needs.
Showcase Your Data-Driven Mindset:In your application, emphasise your ability to analyse data and prioritise features based on customer impact. We love candidates who can back up their decisions with solid data, so let us know how you've done this in the past!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t miss out!
How to prepare for a job interview at Digital Waffle
✨Know Your Platforms
Make sure you’re well-versed in both the legacy CPaaS platform and the new Connect platform. Understand their functionalities inside out, as this will help you discuss feature gaps and migration strategies confidently during the interview.
✨Showcase Your Gap Analysis Skills
Prepare to discuss specific examples of how you've performed gap analysis in previous roles. Bring along any relevant data or case studies that demonstrate your ability to identify and prioritise features that impact customer migration.
✨Speak the Language of Stakeholders
Familiarise yourself with the key stakeholders you’ll be working with, such as Product, Engineering, and Upgrades teams. Be ready to explain how you’ve collaborated with similar teams in the past and how you can align their goals with migration targets.
✨Emphasise Your Data-Driven Approach
Highlight your experience in using data to drive decisions. Be prepared to discuss how you’ve analysed customer and usage data to prioritise work effectively, ensuring that you can make a real impact on customer upgrade volumes.
