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- Tasks: Ensure smooth IT operations and manage teams to meet business needs.
- Company: Join a forward-thinking company that values technology and teamwork.
- Benefits: Competitive salary, career growth, and opportunities for tech improvements.
- Why this job: Lead IT operations and make a real impact on business success.
- Qualifications: Experience in IT operations and strong leadership skills required.
- Other info: Dynamic role with opportunities to innovate and transform technology services.
The predicted salary is between 36000 - 60000 £ per year.
An IT Operations Manager plays a key role in ensuring technology services run smoothly and reliably across the business. You’ll typically oversee core IT operations, manage teams and suppliers, and act as the link between technical delivery and business needs.
Key Responsibilities- Oversee day-to-day IT operations across infrastructure, systems, and services
- Ensure availability, performance, and security of IT environments
- Lead and develop IT operations, infrastructure, or service teams
- Manage incident, problem, and change processes
- Own operational SLAs, KPIs, and service reporting
- Collaborate with stakeholders to align IT operations with business goals
- Manage vendors, MSPs, and third-party suppliers
- Support technology improvements, upgrades, and transformation initiatives
- Experience in an IT Operations, Infrastructure, or Service Management role
- Strong understanding of IT environments (networks, servers, cloud, end-user computing)
- Experience leading teams and managing operational delivery
- Familiarity with ITIL or service management frameworks
- Strong communication and stakeholder management skills
- Ability to balance hands-on technical knowledge with strategic oversight
IT Operations Manager in Manchester employer: Digital Waffle
Contact Detail:
Digital Waffle Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Operations Manager in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT world and let them know you're on the hunt for an IT Operations Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your technical knowledge and leadership skills. Be ready to discuss how you've managed teams and improved IT operations in the past. We want to see that you can balance hands-on expertise with strategic thinking!
✨Tip Number 3
Showcase your problem-solving skills! During interviews, be prepared to share examples of how you've tackled incidents or improved service delivery. This will demonstrate your ability to manage operational challenges effectively.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace IT Operations Manager in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in IT operations and management. We want to see how your skills align with the key responsibilities listed in the job description, so don’t be shy about showcasing your relevant achievements!
Showcase Your Leadership Skills: As an IT Operations Manager, leading teams is crucial. In your application, give us examples of how you've successfully managed teams or projects in the past. We love to see how you’ve developed others and driven operational success!
Communicate Clearly: Strong communication is key in this role. When writing your application, keep it clear and concise. Use straightforward language to explain your experience and how it relates to the business needs we have at StudySmarter.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications better and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Digital Waffle
✨Know Your IT Operations Inside Out
Make sure you brush up on your knowledge of IT environments, including networks, servers, and cloud services. Be ready to discuss how you've managed these areas in the past and how you can ensure their smooth operation in the new role.
✨Showcase Your Leadership Skills
As an IT Operations Manager, you'll be leading teams. Prepare examples of how you've successfully led teams or projects before. Highlight your ability to motivate others and manage operational delivery effectively.
✨Familiarise Yourself with ITIL Frameworks
Since familiarity with ITIL or service management frameworks is key, make sure you understand the principles behind them. Be prepared to discuss how you've applied these frameworks in your previous roles to improve service delivery.
✨Communicate Like a Pro
Strong communication skills are essential for this role. Practice articulating your thoughts clearly and concisely. Think about how you can demonstrate your stakeholder management skills during the interview, perhaps by sharing specific examples of successful collaborations.
