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- Tasks: Provide top-notch technical support and lead exciting projects in a dynamic environment.
- Company: Leading technology services provider in the UK with a focus on innovation.
- Benefits: Competitive salary, comprehensive benefits, and opportunities for career growth.
- Why this job: Join a team where your expertise makes a real difference in tech solutions.
- Qualifications: Experience in customer-facing roles and strong networking skills required.
- Other info: Mentorship opportunities and a chance to work on diverse projects.
The predicted salary is between 43200 - 72000 £ per year.
A technology services provider in the UK is seeking a Senior MSP Technical Support Engineer to provide enterprise-level support both remotely and onsite. This role includes managing technical duties such as troubleshooting hardware and software issues, mentoring team members, and delivering end-to-end project support.
Ideal candidates will have significant experience in customer-facing roles, strong networking knowledge, and relevant IT certifications. A competitive salary and benefits package are offered, alongside career development opportunities.
Senior MSP Field Engineer & Projects Lead in London employer: Digital Waffle
Contact Detail:
Digital Waffle Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior MSP Field Engineer & Projects Lead in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech industry, especially those who work in MSPs. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at a networking event or an interview, be ready to discuss your past projects and how you tackled challenges. Real-life examples make you stand out.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After interviews or networking events, drop a quick thank-you email. It shows your enthusiasm and keeps you fresh in their minds.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities that might just be perfect for you. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace Senior MSP Field Engineer & Projects Lead in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer-facing roles and technical support. We want to see how your skills align with the Senior MSP Field Engineer position, so don’t be shy about showcasing your networking knowledge and relevant IT certifications!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Share specific examples of how you've tackled hardware and software issues in the past, and how you’ve mentored team members to success.
Showcase Your Project Experience: Since this role involves delivering end-to-end project support, make sure to include any relevant projects you've led or contributed to. We love seeing how you’ve managed technical duties and delivered results in previous positions!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining the StudySmarter team!
How to prepare for a job interview at Digital Waffle
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around troubleshooting hardware and software issues. Be prepared to discuss specific scenarios where you've resolved complex problems, as this will showcase your expertise and experience in customer-facing roles.
✨Showcase Your Mentoring Skills
Since the role involves mentoring team members, think of examples where you've successfully guided others. Share stories that highlight your leadership style and how you've helped colleagues grow, as this will demonstrate your ability to lead and support a team.
✨Prepare for Project Discussions
Be ready to talk about your experience with end-to-end project support. Have a few projects in mind that you can discuss in detail, including your role, the challenges faced, and the outcomes achieved. This will show your capability in managing projects effectively.
✨Research the Company Culture
Understanding the company’s values and culture is key. Look into their approach to technology services and customer support. Tailor your answers to reflect how your personal values align with theirs, which will help you stand out as a candidate who fits well within their team.
