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- Tasks: Lead exciting projects for a major tech client, from concept to delivery.
- Company: Creative content agency with a focus on experiential work.
- Benefits: Competitive salary, hybrid working, and a dynamic work environment.
- Other info: Opportunity to work with cutting-edge technology and creative teams.
- Why this job: Shape innovative solutions and build trusted relationships in a fast-paced setting.
- Qualifications: 2+ years in client services, strong project management, and stakeholder skills.
The predicted salary is between 50000 - 55000 £ per year.
A creative content and experience agency is hiring a Senior Account Manager / Project Manager to take ownership of day to day delivery across a major enterprise technology client. This is a client-facing role for someone confident managing complex stakeholder groups within large tech organisations, and comfortable operating at pace in a highly trusted, embedded relationship. The work is heavily experiential rather than presentation-led. Projects span branding, physical design, office activations, floor redesigns, explainer videos and bespoke installations. You will act as a close extension of the client's internal team, expected to respond quickly, shape solutions confidently, and manage delivery end to end.
What you will be doing:
- Owning day to day delivery for a large enterprise technology client
- Managing senior stakeholders within complex, global tech environments
- Taking loose enquiries and shaping them into clear scopes, solutions and delivery plans
- Running projects end to end from initial conversations through to final delivery
- Working closely with internal creative and production teams across experiential outputs
- Managing timelines, budgets, documentation and ongoing client communication
- Acting as a trusted partner embedded into the client's daily workflows
- Supporting commercial discussions including scope definition and statements of work
What you will need:
- At least 2 years experience in a content, creative, marketing or client services role
- Proven experience owning projects end to end, not just supporting delivery
- Strong stakeholder management skills, ideally within large enterprise or big tech clients
- Confidence leading client conversations with clarity and authority
- Experience briefing designers, producers or content teams
- Highly organised, proactive and calm under pressure
- Strong attention to detail across written, visual and experiential work
- Ability to shape solutions in response to evolving client needs
- Understanding of commercial delivery and revenue-driven targets
Nice to have:
- Experience working with enterprise technology brands such as global software or cloud providers
- Agency or consultancy background
- Exposure to B2B marketing or communications
- Experience supporting senior leaders or executive communications
- Interest in how AI or emerging technology supports content delivery
- Experience delivering experiential, physical or in person activations
What's on offer:
- £50,000 to £55,000 salary plus benefits
- Ownership of a high-profile enterprise technology account
- Creative, varied work beyond standard presentation delivery
- A role built on trust, autonomy and long-term client relationships
If you're confident managing enterprise stakeholders, enjoy shaping solutions from ambiguity, and want a role combining account ownership with hands-on project delivery, this is a strong next step.
Senior Account Manager in London employer: Digital Waffle
Contact Detail:
Digital Waffle Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Account Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work with enterprise tech clients. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your project management skills! When you get the chance to meet potential employers, be ready to discuss specific projects you've led. Highlight how you managed stakeholders and delivered results under pressure.
✨Tip Number 3
Be proactive in your follow-ups! After interviews or networking events, drop a quick thank-you email. It keeps you on their radar and shows your enthusiasm for the role.
✨Tip Number 4
Don’t forget to check our website for openings! We often have roles that might not be advertised elsewhere, so keep an eye out and apply directly through us for the best chance at landing that dream job.
We think you need these skills to ace Senior Account Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Senior Account Manager role. Highlight your project management experience and any work with enterprise technology clients to show us you’re the right fit.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about this role and how your background aligns with our needs. Be specific about your experience managing complex stakeholder groups and delivering projects end to end.
Showcase Your Communication Skills: Since this role involves a lot of client interaction, make sure your written application demonstrates your clarity and authority. Use concise language and structure your thoughts well to reflect your ability to manage client conversations effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Digital Waffle
✨Know Your Client Inside Out
Before the interview, do your homework on the enterprise technology client you'll be working with. Understand their business model, recent projects, and any challenges they face. This will help you speak confidently about how you can add value and manage their needs effectively.
✨Showcase Your Stakeholder Management Skills
Prepare examples that highlight your experience in managing complex stakeholder groups. Be ready to discuss specific situations where you've successfully navigated challenging conversations or built strong relationships within large tech organisations.
✨Demonstrate Your Project Management Expertise
Be prepared to talk through your project management process from start to finish. Share how you take loose enquiries and shape them into clear scopes and delivery plans. Highlight your organisational skills and how you keep projects on track, especially under pressure.
✨Emphasise Your Creative Problem-Solving Abilities
In this role, you'll need to shape solutions quickly. Think of examples where you've had to adapt to changing client needs or unexpected challenges. Show how your creativity and proactive approach have led to successful outcomes in past projects.