Digital Waffle in Leicester is seeking a friendly First Line Service Desk Analyst to join a supportive IT team. You’ll be the first point of contact for colleagues, resolving a range of technical queries by phone, email, remote session and in person, and logging tickets for other teams.
Reporting to the Service Desk Manager, you’ll help onboarding, follow established processes, deliver a professional experience, share knowledge, and take part in wider IT projects as opportunities arise.
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Hybrid IT Service Desk Analyst: First-Line Support in Leicester employer: Digital Waffle
As a leading ecommerce retailer, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to thrive. With a focus on professional development, we offer ample opportunities for growth and mentorship, particularly for those in project management roles. Located in Hereford, our hybrid working model allows for flexibility while ensuring collaboration with talented teams dedicated to delivering innovative technology solutions.
