Digital Waffle is seeking a friendly First Line Service Desk Analyst to join our Leicester IT team. You will be the initial contact for colleagues, handling a wide range of IT queries via phone, email, remote sessions, and in person to deliver exceptional service.
You will log, troubleshoot and resolve issues, assist with onboarding new starters and follow established processes while sharing knowledge to help the team grow and support wider IT projects.
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First-Line IT Support Specialist | Service Desk in Leicester employer: Digital Waffle
As a leading ecommerce retailer, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to thrive. With a focus on professional development, we offer ample opportunities for growth and mentorship, particularly for those in project management roles. Located in Hereford, our hybrid working model allows for flexibility while ensuring collaboration with talented teams dedicated to delivering innovative technology solutions.
