Microsoft IT Support Specialist | Azure/AD & ITIL in Guildford

Microsoft IT Support Specialist | Azure/AD & ITIL in Guildford

Guildford Full-Time 30000 - 40000 £ / year (est.) No working from home possible
Digital Waffle

At a Glance

  • Tasks: Troubleshoot Microsoft environments and support users in an ITIL-driven setting.
  • Company: Join Digital Waffle, a modern tech company in Guildford.
  • Benefits: Great career development opportunities and progression potential.
  • Other info: Perfect for those looking to grow in the tech industry.
  • Why this job: Enhance your skills in a dynamic Microsoft environment while helping others.
  • Qualifications: Experience with Azure AD and strong communication skills.

The predicted salary is between 30000 - 40000 £ per year.

Digital Waffle is seeking a Technical Support Specialist in Guildford. This role involves troubleshooting Microsoft environments and supporting users in an ITIL-driven setting.

The ideal candidate has experience with Azure AD and strong communication skills. This is an excellent opportunity for career development within a modern Microsoft environment offering good progression potential.

Microsoft IT Support Specialist | Azure/AD & ITIL in Guildford employer: Digital Waffle

Digital Waffle is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in the heart of Guildford. With a strong focus on employee growth, we provide ample opportunities for career advancement within a modern Microsoft environment, ensuring that our team members are well-supported and equipped to thrive in their roles. Join us to be part of a forward-thinking company that values your contributions and invests in your professional development.

Digital Waffle

Contact Details:

Digital Waffle Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Microsoft IT Support Specialist | Azure/AD & ITIL in Guildford

Tip Number 1

Network like a pro! Reach out to current or former employees at Digital Waffle on LinkedIn. A friendly chat can give us insider info about the company culture and what they really value in candidates.

Tip Number 2

Show off your skills! Prepare for potential technical assessments by brushing up on Azure AD and ITIL practices. We want to demonstrate our expertise, so practice troubleshooting scenarios that might come up in the interview.

Tip Number 3

Be ready to communicate! Since strong communication skills are key for this role, we should practice explaining complex tech concepts in simple terms. This will help us connect better with the interviewers.

Tip Number 4

Apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can tailor our application to highlight our relevant experience with Microsoft environments and ITIL processes.

We think you need these skills to ace Microsoft IT Support Specialist | Azure/AD & ITIL in Guildford

Troubleshooting
Microsoft Environments
Azure AD
ITIL
Communication Skills
User Support
Technical Support

Some tips for your application 🫡

Tailor Your CV:Make sure your CV highlights your experience with Azure AD and ITIL. We want to see how your skills match the role, so don’t be shy about showcasing relevant projects or achievements!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about the role and how your background makes you a perfect fit for our team at Digital Waffle.

Show Off Your Communication Skills:Since strong communication is key in this role, make sure your application reflects that. Keep your language clear and concise, and don’t forget to proofread for any typos!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!

How to prepare for a job interview at Digital Waffle

Know Your Microsoft Stuff

Make sure you brush up on your knowledge of Microsoft environments, especially Azure AD. Familiarise yourself with common troubleshooting scenarios and be ready to discuss how you've handled similar issues in the past.

ITIL Insights

Since this role is ITIL-driven, it’s crucial to understand the ITIL framework. Be prepared to talk about how you’ve applied ITIL principles in previous roles, particularly in incident management and service delivery.

Communication is Key

Strong communication skills are a must for this position. Practice explaining technical concepts in simple terms, as you’ll need to support users who may not have a technical background. Think of examples where you successfully communicated complex information.

Show Your Career Ambitions

Digital Waffle is looking for candidates who are keen on career development. Be ready to discuss your career goals and how this role fits into your long-term plans. Show enthusiasm for growth within a modern Microsoft environment.