Digital Waffle in Guildford is seeking an IT Support Engineer to join their Service Desk as a dependable first-line resolver across the business. This hands-on role handles incidents and requests via phone, email and ITSM, troubleshooting Windows 10/11, M365, Teams and devices while keeping users informed and escalating when needed.
On-site, full-time. You will log, classify and progress tickets against SLAs, contribute to knowledge articles and service improvements, and maintain a
#J-18808-LjbffrFirst-Line IT Support Engineer - Fast-Paced Service Desk in Guildford employer: Digital Waffle
Digital Waffle is an exceptional employer, offering a dynamic work culture that prioritises innovation and collaboration in the energy sector. Employees benefit from ongoing professional development opportunities, competitive compensation, and a commitment to sustainability, making it a rewarding place to contribute to the UK's critical infrastructure. Join us to be part of a team that values your expertise and empowers you to make a meaningful impact on the future of energy security.
