Digital Waffle is seeking an IT Support Engineer to join our Service Desk in Guildford. This hands-on role supports internal staff and external legal consultants, handling incidents via phone, email and our ITSM tool.
You will troubleshoot across Windows 10/11, Microsoft 365, Teams and devices, maintaining SLAs and escalating where necessary. A customer-focused approach and security awareness are essential.
#J-18808-LjbffrFirst-Line IT Support Engineer β Fast-Paced Helpdesk Pro in Guildford employer: Digital Waffle
Digital Waffle is an exceptional employer, offering a dynamic work culture that prioritises innovation and collaboration in the energy sector. Employees benefit from ongoing professional development opportunities, competitive compensation, and a commitment to sustainability, making it a rewarding place to contribute to the UK's critical infrastructure. Join us to be part of a team that values your expertise and empowers you to make a meaningful impact on the future of energy security.