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- Tasks: Provide 2nd line IT support and troubleshoot hardware/software issues.
- Company: Join Digital Waffle, a dynamic IT support team in London.
- Benefits: Competitive pay and potential for contract extension.
- Other info: Fast-paced environment with opportunities for growth.
- Why this job: Enhance your IT skills while making a real difference in user support.
- Qualifications: Experience in IT support with knowledge of Windows 10/11 and Microsoft 365.
The predicted salary is between 35000 - 45000 £ per year.
Digital Waffle is seeking an experienced EUC Engineer to join a fast-paced IT support function in London. This hands-on role involves delivering 2nd line support, troubleshooting hardware and software issues, and managing Microsoft 365 applications and user administration.
Candidates should have proven experience in IT support and a strong understanding of Windows 10/11, Active Directory, and Microsoft Intune. This contract is for 3 months initially and could be extended.
EUC Engineer: 2nd Line IT Support (Windows/Azure) employer: Digital Waffle
Contact Detail:
Digital Waffle Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land EUC Engineer: 2nd Line IT Support (Windows/Azure)
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT world, especially those who work with Windows and Azure. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Show off your skills! When you get the chance, demonstrate your troubleshooting prowess during interviews. Bring examples of how you've tackled hardware and software issues in the past – it’ll make you stand out!
✨Tip Number 3
Don’t forget to prep for those technical questions! Brush up on your knowledge of Microsoft 365, Active Directory, and Intune. We want you to feel confident and ready to impress when they throw those curveballs at you.
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets seen by the right people. Plus, we love seeing familiar faces from our community – let’s get you that EUC Engineer role!
We think you need these skills to ace EUC Engineer: 2nd Line IT Support (Windows/Azure)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Windows 10/11, Active Directory, and Microsoft Intune. We want to see how your skills match the role, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the EUC Engineer role. Share specific examples of how you've tackled 2nd line support issues in the past – we love a good story!
Show Off Your Troubleshooting Skills: In your application, mention any specific troubleshooting scenarios you've faced and how you resolved them. We’re looking for problem solvers, so let us know how you’ve handled hardware and software issues in your previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to keep track of your application and ensures you don’t miss out on any updates. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Digital Waffle
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows 10/11, Active Directory, and Microsoft Intune. Be ready to discuss specific troubleshooting scenarios you've encountered in the past and how you resolved them. This will show that you’re not just familiar with the tools but can also apply them effectively.
✨Showcase Your Problem-Solving Skills
Prepare to share examples of how you've tackled complex IT issues in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you demonstrate your analytical thinking and ability to work under pressure, which is crucial for a fast-paced environment.
✨Familiarise Yourself with Microsoft 365
Since managing Microsoft 365 applications is part of the role, make sure you understand its features and common user administration tasks. You might be asked about how to handle user permissions or troubleshoot application issues, so having practical examples ready will give you an edge.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the role and the company. Inquire about the team dynamics, the types of challenges they face, or how success is measured in this position. This not only shows your enthusiasm but also helps you gauge if the role is the right fit for you.