At a Glance
- Tasks: Lead CRM campaigns and customer journeys using Microsoft Dynamics 365.
- Company: Join a top professional services firm in Guildford focused on digital growth.
- Benefits: Enjoy a competitive salary, benefits, and a 4-day work week on-site.
- Other info: Bonus points for knowledge of Power Automate and Power BI.
- Why this job: Make a real impact in a friendly, ambitious environment with room for growth.
- Qualifications: Experience in CRM management with Dynamics 365 and a collaborative mindset required.
The predicted salary is between 52000 - 78000 £ per year.
Are you a strategic and hands-on CRM Campaign Manager with expertise in Microsoft Dynamics 365? We’re hiring on behalf of a leading professional services firm in Guildford, looking for someone to take full ownership of their CRM-led campaign activity and customer journeys. This is a great opportunity to join a digitally progressive environment where CRM is seen as a key lever for growth.
Salary up to £65,000 - 75,000 + Benefits - 4 days per week on-site in Guildford.
What You’ll Be Doing- Plan, build, and execute marketing campaigns using Dynamics 365 Marketing.
- Create segmented customer journeys and trigger-based automation workflows.
- Own campaign analytics and drive continuous improvements using performance data.
- Collaborate cross-functionally with stakeholders in sales, digital, and IT.
- Ensure CRM data integrity and campaign reporting accuracy.
- Proven experience in CRM campaign management using Microsoft Dynamics 365.
- Strong understanding of lead nurturing, segmentation, and lifecycle automation.
- A collaborative mindset with the ability to thrive in an office-based team (minimum 4 days a week).
- Experience or familiarity with Power Automate is a strong advantage – the team is exploring how it can be leveraged to scale CRM automation and integrations.
- Bonus points for knowledge of Power BI and data-driven campaign optimisation.
- High-ownership role in a well-resourced and digitally ambitious business.
- Room to grow and shape CRM best practices from the ground up.
- Friendly, professional culture with great visibility and autonomy.
Ready to step into a CRM leadership role and drive real impact? Apply now or message us to learn more.
CRM Manager in Woking employer: Digital Waffle
Join a leading professional services firm in Guildford as a CRM Manager, where you will thrive in a digitally progressive environment that values CRM as a key driver for growth. Enjoy a high-ownership role with ample opportunities for personal and professional development, all within a friendly and collaborative culture that encourages innovation and autonomy. With a competitive salary and the chance to shape CRM best practices, this is an excellent opportunity for those looking to make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land CRM Manager in Woking
✨Tip Number 1
Familiarise yourself with Microsoft Dynamics 365 and its features, especially those related to campaign management. Consider taking a short online course or certification to boost your knowledge and demonstrate your commitment to mastering the platform.
✨Tip Number 2
Network with professionals in the CRM field, particularly those who have experience with Dynamics 365. Attend industry events or join relevant online forums to connect with potential colleagues and learn about best practices in CRM campaign management.
✨Tip Number 3
Showcase your analytical skills by preparing examples of how you've used data to drive campaign improvements in previous roles. Be ready to discuss specific metrics and outcomes during any interviews to highlight your impact on past projects.
✨Tip Number 4
Research the company’s current CRM strategies and campaigns. Understanding their approach will allow you to tailor your discussions and demonstrate how your skills can enhance their existing processes and contribute to their growth.
We think you need these skills to ace CRM Manager in Woking
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with Microsoft Dynamics 365 and CRM campaign management. Use specific examples that demonstrate your ability to plan, build, and execute marketing campaigns.
Craft a Compelling Cover Letter:In your cover letter, express your enthusiasm for the role and the company. Discuss how your skills in lead nurturing, segmentation, and lifecycle automation align with the job requirements.
Showcase Relevant Skills:Emphasise your collaborative mindset and any experience with Power Automate or Power BI. Mention how these skills can contribute to the team’s goals and CRM best practices.
Proofread Your Application:Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a CRM Manager.
How to prepare for a job interview at Digital Waffle
✨Showcase Your CRM Expertise
Be prepared to discuss your hands-on experience with Microsoft Dynamics 365. Highlight specific campaigns you've managed, focusing on the strategies you employed and the results achieved.
✨Demonstrate Analytical Skills
Since the role involves owning campaign analytics, come equipped with examples of how you've used data to drive improvements in past campaigns. Discuss any tools or methodologies you used to analyse performance data.
✨Emphasise Collaboration
This position requires working closely with various teams. Share experiences where you successfully collaborated with sales, digital, or IT teams to achieve common goals, showcasing your ability to thrive in a team environment.
✨Familiarity with Automation Tools
If you have experience with Power Automate or similar tools, make sure to mention it. Discuss how you've leveraged automation to enhance CRM processes, as this could set you apart from other candidates.
