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- Tasks: Support and optimise cloud platforms while resolving infrastructure issues.
- Company: Join a dynamic team at Digital Waffle in Shropshire.
- Benefits: Enjoy wellbeing days, flexible work, and a range of perks.
- Why this job: Make a real impact on cloud stability and security in a hybrid role.
- Qualifications: Experience with Azure, AWS, Terraform, and Ansible is essential.
- Other info: Engage in regular socials and learning opportunities, both locally and abroad.
The predicted salary is between 28800 - 43200 £ per year.
This range is provided by Digital Waffle. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Direct message the job poster from Digital Waffle
Overview
My client are looking for a Cloud Support Engineer to join their Shropshire-based team. You’ll help keep our cloud platforms stable, secure, and fast-moving. This hybrid role offers two days in the office and three from home.
Key Responsibilities
- Own and resolve infrastructure helpdesk tickets
- Build and maintain cloud environments with Terraform and Ansible
- Troubleshoot Azure and AWS (VMs, VPNs, firewalls, DNS, Backup Vaults)
- Support software releases with the DevOps team
- Automate deployments and improve processes
- Ensure compliance with security standards (ISO27001, PCI-DSS)
- Document fixes and share knowledge
Required Skills and Experience
- Hands-on experience with Azure and AWS
- Strong Terraform and Ansible skills
- Knowledge of cloud networking, Windows, and Active Directory
- Ability to explain complex issues simply
- Experience with ticketing systems (e.g. Jira) and support workflows
- Awareness of cloud security best practices
- Bonus: SQL Server, SMTP, IIS, CI/CD pipelines, and an interest in AI
What’s on offer
- Wellbeing days, enhanced pension, and volunteering opportunities
- Salary sacrifice schemes (EVs, cycle-to-work)
- Employee Assistance Programme and annual health check
- Flexible benefits, retail discounts, and bonus scheme
- Regular socials, learning forums, and conferences (UK & abroad)
- A welcoming office with free breakfast, fruit, drinks, and snacks
Seniority level
- Mid-Senior level
Employment type
- Full-time
Job function
- Information Technology
Industries
- Software Development and IT Services and IT Consulting
Referrals increase your chances of interviewing at Digital Waffle by 2x
Bridgnorth, England, United Kingdom
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Cloud Support Engineer employer: Digital Waffle
Contact Detail:
Digital Waffle Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cloud Support Engineer
✨Tip Number 1
Network like a pro! Reach out to current employees at Digital Waffle on LinkedIn or other platforms. A friendly chat can give us insider info and might even lead to a referral, which can double your chances of landing that interview.
✨Tip Number 2
Show off your skills! Prepare a mini portfolio or case studies showcasing your experience with Azure, AWS, Terraform, and Ansible. When you get the chance to chat with recruiters, we can impress them with real examples of how you've tackled cloud challenges.
✨Tip Number 3
Practice makes perfect! Get ready for those technical interviews by brushing up on common cloud support scenarios. We can even set up mock interviews with friends or use online resources to simulate the experience and boost our confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows us that you’re genuinely interested in joining the team at Digital Waffle, which is always a bonus!
We think you need these skills to ace Cloud Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Cloud Support Engineer role. Highlight your hands-on experience with Azure and AWS, and don’t forget to showcase your Terraform and Ansible skills. We want to see how your background fits perfectly with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about cloud technologies and how your experience aligns with our needs. Keep it engaging and personal – we love to see your personality come through!
Showcase Problem-Solving Skills: In your application, be sure to mention specific examples of how you've tackled complex issues in the past. We’re keen on candidates who can simplify problems and provide effective solutions, especially in a cloud environment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the process smoother for everyone involved!
How to prepare for a job interview at Digital Waffle
✨Know Your Cloud Stuff
Make sure you brush up on your Azure and AWS knowledge. Be ready to discuss specific projects where you've used Terraform and Ansible. The more you can demonstrate your hands-on experience, the better!
✨Show Off Your Troubleshooting Skills
Prepare to talk about how you've resolved complex issues in the past. Think of examples where you tackled infrastructure helpdesk tickets or troubleshot cloud networking problems. Being able to explain these situations simply will impress your interviewers.
✨Familiarise Yourself with Security Standards
Since compliance with security standards like ISO27001 and PCI-DSS is crucial, make sure you understand these concepts. Be ready to discuss how you've ensured security in previous roles or how you would approach it in this position.
✨Engage with the Team Spirit
This role involves collaboration with the DevOps team, so show your enthusiasm for teamwork. Mention any experiences where you’ve worked closely with others to automate deployments or improve processes. A positive attitude goes a long way!
