Account Manager in City of London

A creative content and experience agency is hiring an Account Manager / Project Manager to take ownership of day to day delivery across a major enterprise technology client. This is a client-facing role for someone confident managing complex stakeholder groups within large tech organisations, and comfortable operating at pace in a highly trusted, embedded relationship.

The work is heavily experiential rather than presentation-led. Projects span branding, physical design, office activations, floor redesigns, explainer videos and bespoke installations. You will act as a close extension of the client’s internal team, expected to respond quickly, shape solutions confidently, and manage delivery end to end.

Role: Account Manager / Project Manager

Salary: £40,000 to £45,000 + benefits

Location: Hybrid. London office Monday, Wednesday and Thursday preferred. Open to remote for the right profile.

What you will be doing:

• Owning day to day delivery for a large enterprise technology client
• Managing senior stakeholders within complex, global tech environments
• Taking loose enquiries and shaping them into clear scopes, solutions and delivery plans
• Running projects end to end from initial conversations through to final delivery
• Working closely with internal creative and production teams across experiential outputs
• Managing timelines, budgets, documentation and ongoing client communication
• Acting as a trusted partner embedded into the client’s daily workflows
• Supporting commercial discussions including scope definition and statements of work

What you will need:

• At least 2 years experience in a content, creative, marketing or client services role
• Proven experience owning projects end to end, not just supporting delivery
• Strong stakeholder management skills, ideally within large enterprise or big tech clients
• Confidence leading client conversations with clarity and authority
• Experience briefing designers, producers or content teams
• Highly organised, proactive and calm under pressure
• Strong attention to detail across written, visual and experiential work
• Ability to shape solutions in response to evolving client needs
• Understanding of commercial delivery and revenue-driven targets

Nice to have:

• Experience working with enterprise technology brands such as global software or cloud providers
• Agency or consultancy background
• Exposure to B2B marketing or communications
• Experience supporting senior leaders or executive communications
• Interest in how AI or emerging technology supports content delivery
• Experience delivering experiential, physical or in person activations

What’s on offer:

• £40,000 to £45,000 salary plus benefits
• Ownership of a high-profile enterprise technology account
• Creative, varied work beyond standard presentation delivery
• A role built on trust, autonomy and long-term client relationships

If you’re confident managing enterprise stakeholders, enjoy shaping solutions from ambiguity, and want a role combining account ownership with hands-on project delivery, this is a strong next step.