2nd Line IT Support Engineer: Windows, 365 & Cloud

2nd Line IT Support Engineer: Windows, 365 & Cloud

Full-Time 31500 - 38500 Β£ / year (est.) No working from home possible
Digital Waffle

At a Glance

  • Tasks: Troubleshoot complex IT issues and support Microsoft infrastructure and cloud technologies.
  • Company: Join Digital Waffle, a growing tech company with a vibrant support team.
  • Benefits: Enjoy competitive pay, flexible working options, and opportunities for professional growth.
  • Other info: Be part of a dynamic team with exciting projects and career advancement potential.
  • Why this job: Make a real difference by enhancing customer experiences and driving tech improvements.
  • Qualifications: Experience in 2nd line support and a passion for solving IT challenges.

The predicted salary is between 31500 - 38500 Β£ per year.

Digital Waffle is seeking an experienced 2nd Line Support Engineer to join our growing technical support team.

You will handle escalations, support Microsoft infrastructure, cloud technologies and end-user environments, and assist with projects.

You will troubleshoot complex issues, maintain customer infrastructure and contribute to upgrades, migrations and continuous improvements across customer environments.

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2nd Line IT Support Engineer: Windows, 365 & Cloud employer: Digital Waffle

Digital Waffle is an exceptional employer, offering a dynamic work culture that prioritises innovation and collaboration in the energy sector. Employees benefit from ongoing professional development opportunities, competitive compensation, and a commitment to sustainability, making it a rewarding place to contribute to the UK's critical infrastructure. Join us to be part of a team that values your expertise and empowers you to make a meaningful impact on the future of energy security.

Digital Waffle

Contact Details:

Digital Waffle Recruitment Team

We think you need these skills to ace 2nd Line IT Support Engineer: Windows, 365 & Cloud

2nd Line Support
Microsoft Infrastructure
Cloud Technologies
Troubleshooting
Customer Support
Project Assistance
Upgrades