At a Glance
- Tasks: Lead customer marketing initiatives and enhance customer engagement throughout their journey.
- Company: Fast-growing tech company known for innovative solutions and a vibrant culture.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Join a rapidly expanding team with exciting career advancement potential.
- Why this job: Shape customer experiences and make a real impact in a dynamic environment.
- Qualifications: Experience in customer marketing and strong communication skills.
The predicted salary is between 50000 - 65000 £ per year.
We're working with an innovative, fast growing technology business that's established itself as a market leader within its sector. Developing its own hardware alongside a subscription based software platform, the business operates internationally and has built a reputation for delivering genuinely innovative solutions to customers across multiple global markets. With more than 80 employees and having doubled in size over the last three years, they're continuing to invest in both their products and customer experience.
As part of that growth, they're now looking to introduce a brand new Customer Marketing Manager position, offering the opportunity to shape customer engagement from the ground up whilst reporting directly into the Chief Marketing Officer.
The Role
Reporting directly to the Chief Marketing Officer, you'll take ownership of customer marketing across the full customer lifecycle, helping customers get the very best from the company's products whilst driving engagement, retention and long term customer value. Working closely with Customer Success, Sales, Product and the wider Marketing team, you'll create customer journeys, lifecycle campaigns and personalised communications that support onboarding, product adoption, customer engagement and renewals. This is a varied role where you'll combine strategic planning with hands on delivery.
CRM & Customer Marketing Manager employer: Digital Tonic
As a leading technology business, we pride ourselves on fostering a dynamic and innovative work environment that encourages creativity and collaboration. Our commitment to employee growth is evident through our investment in professional development and the opportunity for team members to shape customer engagement strategies from the ground up. Located in a vibrant area, we offer a unique chance to be part of a rapidly expanding company that values its employees and their contributions to delivering exceptional customer experiences.
