Hands-On Online Customer Service Lead in Leicester

Hands-On Online Customer Service Lead in Leicester

Leicester Full-Time On-site
Digital Tonic | Digital, eCommerce & Marketing Recruitment

Digital Tonic | Digital, eCommerce & Marketing Recruitment seeks a hands-on Customer Service Team Leader to manage a four-person department in a growing ecommerce context. You will train, coach and review performance, while aligning daily activity with senior management and business goals.

You’ll mentor staff, optimise workflows, contribute to help centre content, and be comfortable with email and live chat; no telephone support is required.

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Hands-On Online Customer Service Lead in Leicester employer: Digital Tonic | Digital, eCommerce & Marketing Recruitment

Join a well-established and respected marketing agency that prioritises employee growth and development while working on high-profile international projects. With a collaborative work culture, competitive salary, and enhanced family-friendly benefits, this role as an Account Manager offers the chance to build strong client relationships and advance your career in a dynamic environment. Experience the excitement of delivering exceptional digital marketing solutions for globally recognised brands in the financial services sector.

Digital Tonic | Digital, eCommerce & Marketing Recruitment

Contact Details:

Digital Tonic | Digital, eCommerce & Marketing Recruitment Recruitment Team