At a Glance
- Tasks: Drive digital revenue growth and enhance online customer experiences for a £40m business.
- Company: Join a unique consumer-facing business with a focus on digital success.
- Benefits: Enjoy hybrid working, competitive salary, bonuses, private healthcare, and generous leave.
- Other info: Supportive environment encouraging continuous improvement and team development.
- Why this job: Take ownership of a significant revenue stream and influence digital innovation.
- Qualifications: Experience in eCommerce, digital trading, and strong analytical skills required.
The predicted salary is between 50000 - 65000 £ per year.
Digital Tonic are delighted to be supporting a unique consumer-facing business that serves millions of customers every year in the search for a Digital Trading Manager. This is an opportunity to take ownership of a digital revenue stream generating more than £40m annually and play a key role in shaping the online customer experience. Combining digital trading, customer journey optimisation and commercial website performance, you'll be responsible for driving revenue growth, improving conversion performance and enhancing the digital experience across a range of transactional products and services.
You'll be responsible for identifying opportunities to improve conversion rates, increase average transaction values and enhance the overall user experience, ensuring customers enjoy a seamless digital journey from first interaction through to purchase. You'll also play a key role in improving the performance of a range of complementary digital services, helping to drive upsell and cross sell opportunities through a more personalised and effective customer experience.
Working closely with Commercial, Marketing, IT and external partners, you'll help shape and deliver a roadmap of enhancements designed to improve online performance and support wider business growth objectives. You'll inherit responsibility for an established online revenue stream worth in excess of £40m per year, using data, insight and experimentation to identify opportunities for optimisation, growth and innovation.
This role sits at the intersection of digital trading, customer experience and commercial performance. Whilst it isn't focused on the day to day delivery of paid media or CRM campaigns, you will be responsible for the performance of the agency managing PPC activity, ensuring campaigns deliver a strong return on investment and support wider revenue growth objectives. Dedicated specialists already support these areas, allowing you to focus on digital optimisation, website performance, customer behaviour and commercial growth.
You'll also support and develop an eCommerce Executive, helping to build capability within the wider team and ensuring best practice is shared across the function.
Skills and Experience- Proven experience within digital trading, eCommerce or online revenue growth roles
- Strong understanding of Conversion Rate Optimisation (CRO), customer journeys and user experience
- Experience managing transactional or booking based websites
- Comfortable using analytics and customer insight to identify opportunities and measure performance
- Experience working with eCommerce platforms and tools such as GA4
- Experience managing external agencies and third party technology providers
- Strong stakeholder management and communication skills
- Commercial mindset with a focus on balancing customer experience and revenue growth
- Experience delivering website enhancement, optimisation or digital development projects
- Previous experience managing, mentoring or developing team members would be advantageous
This is an opportunity to join a highly visible organisation where digital plays a critical role in commercial success. You'll have genuine ownership, broad stakeholder exposure and the chance to influence a significant revenue stream within a growing and ambitious business. The business offers hybrid working with three days per week in the office and flexibility around start and finish times to support a healthy work life balance. Alongside a competitive salary, you'll benefit from a discretionary bonus scheme, private healthcare, enhanced pension contributions, generous annual leave starting at 25 days plus bank holidays and increasing with service, and a supportive environment where continuous improvement and new ideas are genuinely encouraged.
Sound Good? Click to apply now, or contact Chris for more information.
Ecommerce Manager in Felton employer: Digital Tonic | Digital, eCommerce & Marketing Recruitment
Digital Tonic is an exceptional employer that offers a dynamic work environment where innovation and digital excellence are at the forefront. With a strong focus on employee growth, you will have the opportunity to take ownership of a significant revenue stream while enjoying a supportive culture that values work-life balance through hybrid working arrangements. The company provides competitive benefits, including a discretionary bonus scheme, private healthcare, and generous annual leave, making it an attractive place for professionals seeking meaningful and rewarding careers in eCommerce.
Contact Details:
Digital Tonic | Digital, eCommerce & Marketing Recruitment Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Ecommerce Manager in Felton
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its digital strategies. Be ready to discuss how your experience aligns with their goals, especially around conversion rates and customer journeys.
✨Tip Number 3
Showcase your analytical skills! Bring examples of how you've used data to drive revenue growth or improve user experience. This will demonstrate your value as a Digital Trading Manager.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Ecommerce Manager in Felton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Ecommerce Manager. Highlight your experience in digital trading and any specific achievements that showcase your ability to drive revenue growth and improve customer journeys.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about eCommerce and how your skills align with our goals. Be sure to mention your understanding of Conversion Rate Optimisation and how you can enhance the digital experience.
Showcase Your Analytical Skills:Since this role involves using data and insights, make sure to include examples of how you've used analytics to identify opportunities and measure performance in previous roles. We love numbers, so don’t hold back!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Digital Tonic | Digital, eCommerce & Marketing Recruitment
✨Know Your Numbers
As an Ecommerce Manager, you'll need to demonstrate your understanding of key metrics like conversion rates and average transaction values. Brush up on your data analysis skills and be ready to discuss how you've used analytics to drive revenue growth in previous roles.
✨Showcase Your Experience
Prepare specific examples from your past work that highlight your experience with digital trading and customer journey optimisation. Think about times when you successfully improved website performance or enhanced user experience, and be ready to share these stories during the interview.
✨Understand the Business
Research Digital Tonic and the unique consumer-facing business they support. Familiarise yourself with their products and services, and think about how you can contribute to their goals. This will show your genuine interest and help you tailor your responses to align with their objectives.
✨Engage with Stakeholders
Since this role involves working closely with various teams, be prepared to discuss your stakeholder management skills. Share examples of how you've effectively communicated and collaborated with different departments to achieve common goals, ensuring a seamless digital journey for customers.
