At a Glance
- Tasks: Drive digital revenue growth and enhance online customer experiences for a major brand.
- Company: Join a unique consumer-facing business with millions of customers annually.
- Benefits: Enjoy hybrid working, competitive salary, bonuses, private healthcare, and generous leave.
- Other info: Collaborative environment with opportunities for personal and professional growth.
- Why this job: Take ownership of a £40m revenue stream and shape the future of eCommerce.
- Qualifications: Experience in digital trading, eCommerce, and strong analytical skills required.
The predicted salary is between 50000 - 65000 £ per year.
Digital Tonic are delighted to be supporting a unique consumer-facing business that serves millions of customers every year in the search for a Digital Trading Manager. This is an opportunity to take ownership of a digital revenue stream generating more than £40m annually and play a key role in shaping the online customer experience.
Combining digital trading, customer journey optimisation and commercial website performance, you'll be responsible for driving revenue growth, improving conversion performance and enhancing the digital experience across a range of transactional products and services. You'll be responsible for identifying opportunities to improve conversion rates, increase average transaction values and enhance the overall user experience, ensuring customers enjoy a seamless digital journey from first interaction through to purchase.
You'll also play a key role in improving the performance of a range of complementary digital services, helping to drive upsell and cross sell opportunities through a more personalised and effective customer experience. Working closely with Commercial, Marketing, IT and external partners, you'll help shape and deliver a roadmap of enhancements designed to improve online performance and support wider business growth objectives.
You'll inherit responsibility for an established online revenue stream worth in excess of £40m per year, using data, insight and experimentation to identify opportunities for optimisation, growth and innovation. This role sits at the intersection of digital trading, customer experience and commercial performance.
Whilst it isn't focused on the day to day delivery of paid media or CRM campaigns, you will be responsible for the performance of the agency managing PPC activity, ensuring campaigns deliver a strong return on investment and support wider revenue growth objectives. Dedicated specialists already support these areas, allowing you to focus on digital optimisation, website performance, customer behaviour and commercial growth.
You’ll also support and develop an eCommerce Executive, helping to build capability within the wider team and ensuring best practice is shared across the function.
Skills and Experience- Proven experience within digital trading, eCommerce or online revenue growth roles
- Strong understanding of Conversion Rate Optimisation (CRO), customer journeys and user experience
- Experience managing transactional or booking based websites
- Comfortable using analytics and customer insight to identify opportunities and measure performance
- Experience working with eCommerce platforms and tools such as GA4
- Experience managing external agencies and third party technology providers
- Strong stakeholder management and communication skills
- Commercial mindset with a focus on balancing customer experience and revenue growth
- Previous experience managing, mentoring or developing team members would be advantageous
This is an opportunity to join a highly visible organisation where digital plays a critical role in commercial success. You'll have genuine ownership, broad stakeholder exposure and the chance to influence a significant revenue stream within a growing and ambitious business.
The business offers hybrid working with three days per week in the office and flexibility around start and finish times to support a healthy work life balance. Alongside a competitive salary, you'll benefit from a discretionary bonus scheme, private healthcare, enhanced pension contributions, generous annual leave starting at 25 days plus bank holidays and increasing with service, and a supportive environment where continuous improvement and new ideas are genuinely encouraged.
Ecommerce Manager in Bristol employer: Digital Tonic | Digital, eCommerce & Marketing Recruitment
Digital Tonic is an exceptional employer that offers a dynamic work environment where innovation and collaboration thrive. As an Ecommerce Manager, you'll enjoy the benefits of hybrid working, a competitive salary, and a generous leave policy, all while playing a pivotal role in shaping the online customer experience for millions. With a strong focus on employee growth and a culture that encourages new ideas, you'll have the opportunity to make a significant impact within a rapidly growing business.
Contact Details:
Digital Tonic | Digital, eCommerce & Marketing Recruitment Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Ecommerce Manager in Bristol
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its digital strategies. Be ready to discuss how your experience aligns with their goals, especially around conversion rates and customer journeys.
✨Tip Number 3
Showcase your analytical skills! Bring examples of how you've used data to drive revenue growth or improve user experience. This will demonstrate your value as a Digital Trading Manager.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Ecommerce Manager in Bristol
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Ecommerce Manager. Highlight your experience in digital trading and any specific achievements that showcase your ability to drive revenue growth and improve customer journeys.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about eCommerce and how your skills align with our goals. Be sure to mention your experience with CRO and how you’ve used data to enhance user experiences.
Showcase Your Analytical Skills:Since this role involves using analytics to identify opportunities, make sure to include examples of how you've successfully used data insights in previous roles. We love seeing how you've driven performance improvements!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Digital Tonic | Digital, eCommerce & Marketing Recruitment
✨Know Your Numbers
As an Ecommerce Manager, you'll be expected to drive revenue growth. Brush up on key metrics like conversion rates and average transaction values. Be ready to discuss how you've used data to identify opportunities for optimisation in your previous roles.
✨Showcase Your Experience with CRO
Conversion Rate Optimisation is crucial for this role. Prepare specific examples of how you've improved customer journeys and user experiences in the past. Highlight any tools or methodologies you’ve used, especially if you're familiar with GA4.
✨Demonstrate Stakeholder Management Skills
You'll be working closely with various teams, so it's important to show that you can communicate effectively with stakeholders. Think of examples where you've successfully collaborated with marketing, IT, or external partners to achieve a common goal.
✨Be Ready to Discuss Team Development
Since you'll be supporting and developing an eCommerce Executive, prepare to talk about your experience in mentoring or managing team members. Share how you've fostered a culture of best practices and continuous improvement in your previous roles.
