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- Tasks: Manage HubSpot CRM, user accounts, and data integrity while supporting team members.
- Company: Join a dynamic EdTech company focused on innovation and growth.
- Benefits: Enjoy 25 days off, flexible working, health perks, and personal development opportunities.
- Why this job: Kickstart your CRM career in a supportive environment with real impact.
- Qualifications: Experience with HubSpot CRM and strong attention to detail required.
- Other info: Embrace a diverse workplace that values your unique perspective.
The predicted salary is between 28800 - 43200 £ per year.
We are seeking a Junior HubSpot Administrator to join our team on a 6-month fixed-term contract. This is an excellent opportunity for someone early in their CRM career to gain hands-on experience in a fast-paced EdTech environment. You will focus on day-to-day HubSpot administration tasks, including user management, data cleanup, and basic configuration, with support and guidance from senior team members.
Key responsibilities
- System Administration
- Manage user accounts, permissions, and team structures within HubSpot
- Configure and maintain user access to platform features and tools
- Process new starter onboarding and leaver offboarding, including account transfers and workflow updates
- Maintain meeting booking links and calendar integrations
- Data Management
- Maintain data integrity through regular cleansing, deduplication, and standardisation
- Execute bulk data operations including imports, exports, and mass updates
- Manage record ownership assignments and territory transfers
- Identify and resolve data anomalies and inconsistencies
- System Configuration
- Create and manage custom properties, fields, and dropdown options
- Configure forms, surveys, and data capture tools
- Maintain and update existing workflows and automation rules
- Manage team structures, labels, and organisational settings
- Reporting & Analytics
- Create and maintain filtered lists, saved views, and contact segments
- Update existing reports and dashboards to support business needs
- Provide guidance and training to colleagues on HubSpot functionality
- User Support
- Act as the first point of contact for HubSpot-related queries and requests
- Troubleshoot basic platform issues and escalate complex problems appropriately
- Support user adoption through guidance and best practice recommendations
Requirements
- Essential
- Direct experience of administering HubSpot CRM across Sales, Marketing and Service Hubs.
- Strong attention to detail and commitment to data accuracy
- Proficiency with spreadsheets and data manipulation (Excel/Google Sheets)
- Excellent communication and interpersonal skills
- Ability to prioritise tasks and manage multiple requests
- Problem-solving mindset with willingness to learn
- Desirable
- HubSpot certification (any level)
- Previous CRM or database administration experience
- Experience supporting Sales, Marketing, or Customer Success teams
- Understanding of GDPR and data protection principles
Benefits
- 25 days’ annual leave + 8 UK bank holidays
- Birthday day off – an extra paid day to celebrate you
- Company-wide Christmas shutdown (additional paid time off)
- 1 paid Wellbeing Day each year to rest, reset, and recharge
- 24/7 virtual GP access via MyPocketGP
- Online health assessment
- Paycare Health Cash Plan, including optical, dental, therapy and specialist consultation allowances, plus personal accident cover
- Employee Assistance Programme – confidential counselling (including up to 6 face-to-face sessions)
- Free Calm app subscription for mindfulness, relaxation, and better sleep
- Flu vaccination vouchers are available annually
- Regularly funded social events, volunteering days & quarterly team social allowance
- Hybrid working model
- Work From Anywhere for up to 4 weeks per year
- Access to Sanctus coaching for personal and professional growth
- Udemy online learning to support your development goals
- Protected learning time during working hours
- Workplace pension
- Paycare Perks – discounts on shopping, travel, dining & more
- Salary sacrifice schemes, including tech, cycle-to-work, and childcare vouchers
- Phased return-to-work programmes, full pay part-time hours
Digital Theatre is an equal opportunities employer. We welcome your application and believe in diversity of experience and opinion. Applications will be considered without regard to irrelevant education, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, colour, religion, disability, sexual orientation and beliefs. We celebrate multiple approaches and points of view and believe passionately that employing a diverse workforce is central to our growth and success, so we are building a culture where difference is valued.
Junior HubSpot Administrator in London employer: Digital Theatre
Contact Detail:
Digital Theatre Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior HubSpot Administrator in London
✨Tip Number 1
Network like a pro! Reach out to people in the EdTech space, especially those who work with HubSpot. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! If you’ve got experience with HubSpot, create a mini portfolio showcasing your work. This could be anything from data management projects to custom properties you've set up.
✨Tip Number 3
Prepare for the interview by brushing up on common HubSpot scenarios. Think about how you’d handle user management or data integrity issues, and be ready to share your thought process.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Junior HubSpot Administrator in London
Some tips for your application 🫡
Show Your HubSpot Skills: Make sure to highlight any direct experience you have with HubSpot CRM in your application. We want to see how you've managed user accounts, data integrity, and system configuration in the past!
Be Detail-Oriented: Since attention to detail is key for this role, don’t forget to proofread your application. We appreciate a commitment to data accuracy, so make sure your application reflects that!
Communicate Clearly: Your communication skills are important to us! Use clear and concise language in your application to demonstrate your ability to convey information effectively.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you on board with our team!
How to prepare for a job interview at Digital Theatre
✨Know Your HubSpot Stuff
Make sure you brush up on your HubSpot knowledge before the interview. Familiarise yourself with the key features of the CRM, especially user management and data integrity tasks. Being able to discuss your direct experience with HubSpot will show that you're ready to hit the ground running.
✨Show Off Your Attention to Detail
Since this role requires a strong commitment to data accuracy, be prepared to share examples of how you've maintained data integrity in past roles or projects. Highlight any specific instances where your attention to detail made a difference, as this will resonate well with the interviewers.
✨Communicate Clearly
Excellent communication skills are essential for this position. Practice explaining complex concepts in simple terms, as you'll need to support colleagues with HubSpot queries. During the interview, make sure to listen actively and respond thoughtfully to questions.
✨Demonstrate Your Problem-Solving Skills
Be ready to discuss how you've tackled challenges in previous roles. Think of specific examples where you identified issues and implemented solutions, especially related to data management or user support. This will showcase your proactive mindset and willingness to learn.
