1st Line IT Support Technician - Flexible Hours & Growth
1st Line IT Support Technician - Flexible Hours & Growth

1st Line IT Support Technician - Flexible Hours & Growth

Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Provide hands-on IT support to over 300 employees globally.
  • Company: Leading IT solutions provider with a supportive culture.
  • Benefits: Flexible hours, career development, and a collaborative environment.
  • Why this job: Kickstart your IT career while making a real difference in a dynamic team.
  • Qualifications: Experience in IT support and a customer-focused attitude.
  • Other info: Great opportunity for growth in a thriving tech environment.

The predicted salary is between 28800 - 43200 £ per year.

A leading IT solutions provider in Gainsborough is seeking an enthusiastic IT Support Technician to join their team. This hands-on role offers the chance to support over 300 employees across global locations, ensuring systems run smoothly.

The ideal candidate will have strong experience in IT support, a customer-focused attitude, and technical skills in systems like Windows Server and VMware.

This role promotes career development and a supportive work environment, making it a great opportunity for aspiring IT professionals.

1st Line IT Support Technician - Flexible Hours & Growth employer: Digital Story Masters

As a leading IT solutions provider in Gainsborough, we pride ourselves on fostering a dynamic and supportive work culture that prioritises employee growth and development. Our flexible hours allow for a healthy work-life balance, while the opportunity to support a diverse range of global clients ensures that every day brings new challenges and learning experiences. Join us to be part of a team that values your contributions and invests in your future as an IT professional.
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Contact Detail:

Digital Story Masters Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land 1st Line IT Support Technician - Flexible Hours & Growth

✨Tip Number 1

Network like a pro! Reach out to current employees on LinkedIn or attend local tech meetups. Building connections can give us the inside scoop on job openings and company culture.

✨Tip Number 2

Show off your skills in a practical way! If you’ve got experience with Windows Server or VMware, consider creating a mini-project or a blog post to demonstrate your expertise. This can really set us apart from other candidates.

✨Tip Number 3

Prepare for the interview by practising common IT support scenarios. Think about how you’d troubleshoot issues or handle customer queries. We want to show that we can think on our feet and provide top-notch support!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining our team and growing with us.

We think you need these skills to ace 1st Line IT Support Technician - Flexible Hours & Growth

IT Support
Customer-Focused Attitude
Windows Server
VMware
Technical Skills
Problem-Solving Skills
Communication Skills
Team Collaboration
Adaptability
Time Management

Some tips for your application 🫡

Show Your Enthusiasm: When writing your application, let your passion for IT shine through! We want to see that you're excited about the role and ready to support our team. A little enthusiasm can go a long way in making your application stand out.

Highlight Relevant Experience: Make sure to showcase your experience in IT support clearly. Mention specific systems you've worked with, like Windows Server and VMware, and any customer service skills you have. We love seeing how your background aligns with what we do!

Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the job description. We appreciate when candidates take the effort to connect their skills and experiences directly to the role of 1st Line IT Support Technician.

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications better and ensures you don’t miss out on any important updates. Plus, it’s super easy!

How to prepare for a job interview at Digital Story Masters

✨Know Your Tech Inside Out

Make sure you brush up on your technical skills, especially with Windows Server and VMware. Be ready to discuss your hands-on experience and how you've solved IT issues in the past. This will show them you're not just a theory buff but someone who can get their hands dirty.

✨Show Off Your Customer Service Skills

Since this role is all about supporting over 300 employees, highlight your customer-focused attitude. Prepare examples of how you've helped users in previous roles, especially when dealing with tricky situations. They want to see that you can keep calm and provide excellent support under pressure.

✨Research the Company Culture

Take some time to understand the company’s values and work environment. Since they promote career development, think about how you can align your personal growth goals with what they offer. This shows you're genuinely interested in being part of their team and not just looking for any job.

✨Prepare Questions to Ask

Interviews are a two-way street, so come prepared with questions about the role and the team. Ask about the types of challenges you might face or how they support employee growth. This not only shows your enthusiasm but also helps you gauge if this is the right fit for you.

1st Line IT Support Technician - Flexible Hours & Growth
Digital Story Masters

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