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- Tasks: Support sales by managing quotes, orders, and customer queries in a fast-paced environment.
- Company: Join Digital Space, a leading UK provider of cloud and IT services.
- Benefits: Enjoy competitive salary, ongoing training, and a supportive team culture.
- Other info: Hybrid work model with potential career progression into Account Management.
- Why this job: Kickstart your career in tech sales with real impact and growth opportunities.
- Qualifications: Strong communication skills and a proactive mindset are essential.
The predicted salary is between 30000 - 40000 ÂŁ per year.
Digital Space is seeking a results-driven Sales Support Executive to join our team in Newark or Telford.
About Digital Space
Digital Space is a leading UK-based provider of secure, connected cloud, connectivity, and managed IT services. We help mid-market and enterprise organisations across the public and private sectors transform through tailored digital solutions.
The Role
As a Sales Support Executive you play a vital role in keeping our engine running. You will handle day-to-day activity across new quotes, orders, and renewals, while ensuring smooth governance of all products and services. Working closely with Sales, Account Managers, and Provisioning, you will ensure orders move quickly and accurately through the process, while also responding to customer queries with speed, care, and high standards for our Corporate and Enterprise clients. This role is perfect for a resilient communicator who thrives in a collaborative, fast-paced office environment.
Key Responsibilities
- Customer & Account Support: Provide a main point of contact for customers and Account Managers, handling queries, requests, and relationships with a strong focus on service and responsiveness.
- Pricing, Orders & Contracts: Deliver accurate pricing, process orders and contracts, manage renewals, and ensure all purchases are correctly raised and processed first time.
- Systems, Data & Reporting: Maintain accurate CRM data, produce reporting, and ensure all documentation and records meet governance and quality standards.
- Solution Support & Sales Enablement: Support solution design with pre-sales teams, identify sales opportunities, and apply strong product and technical knowledge to customer needs.
- Professional Standards & Collaboration: Act as a liaison between teams and customers, attend meetings, complete training, and consistently uphold professional standards.
What We’re Looking For
- Experience: Previous experience in an IT sales or customer-facing environments is beneficial.
- Communication: Exceptional written and verbal communication skills with strong relationship management and service delivery skills.
- Mindset: Self-motivated, resilient, and proactive with a “can-do” approach.
- Organisation: Highly organised with strong time, project and prioritisation management abilities. Able to work independently and collaboratively.
- Environment: You must be comfortable working in an office-based team environment in Newark or Telford.
Why Join Us?
- Salary: Competitive based on experience.
- Progression: Potential career pathways into Account Management or sales role.
- Training: Ongoing training and professional development to sharpen your skills.
- Culture: A supportive, collaborative, and rewarding team environment.
- Perks: Regular incentives and performance-based rewards to celebrate your success.
Benefits
- Additional leave
- Company pension
- Cycle to work scheme
- Free parking
- On-site parking
We are committed to ensuring that the organisation removes any unnecessary barriers to the employment of any individual. We recognise that in order to enable all individuals to compete on equal terms, some people may have additional requirements. If you are subsequently invited for an interview, are there any adjustments required to the recruitment process which would assist you? If so, please give details.
Sales Support Executive in Telford employer: Digital Space
Contact Detail:
Digital Space Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Executive in Telford
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Digital Space and understanding their services. Tailor your responses to show how your skills align with their needs, especially in customer support and sales enablement.
✨Tip Number 3
Practice your communication skills! Since this role requires exceptional verbal and written abilities, consider doing mock interviews with friends or using online resources to refine your pitch.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Digital Space team.
We think you need these skills to ace Sales Support Executive in Telford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Sales Support Executive role. Highlight any relevant customer service or IT sales experience, and don’t forget to showcase your communication skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about joining Digital Space and how your proactive mindset and organisational skills make you a perfect fit for the team.
Showcase Your Communication Skills: Since this role requires exceptional written communication, ensure your application is clear, concise, and free of errors. This is your opportunity to demonstrate your attention to detail and professionalism.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at Digital Space
✨Know Your Stuff
Before the interview, make sure you understand Digital Space's services and how they fit into the tech sales landscape. Familiarise yourself with cloud solutions, connectivity, and managed IT services. This knowledge will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Communication Skills
As a Sales Support Executive, communication is key. Prepare examples of how you've effectively handled customer queries or collaborated with teams in the past. Practising clear and concise responses will demonstrate your exceptional verbal and written skills, which are crucial for this position.
✨Demonstrate Your Organisational Skills
Be ready to discuss how you manage your time and prioritise tasks. Think of specific instances where your organisational skills made a difference in your previous roles. This will reassure the interviewers that you can handle the fast-paced environment at Digital Space.
✨Emphasise Your Can-Do Attitude
Digital Space values a proactive mindset. Prepare to share examples of how you've tackled challenges with a positive approach. Highlighting your resilience and motivation will align perfectly with what they're looking for in a candidate.