Insurance Operations Associate | Python, SQL, AI Automation, Google Apps Script
Up to £50 per hour (Inside IR35) | 37.5-hour working week
Manchester - 1 to 2 days per week in the office, remote working otherwise
Initial 6-month contract
About the Client
Digital Skills are working with a Global Technology Business that is undertaking a range of operational improvement initiatives within its insurance operations function. The organisation is investing in automation, AI-driven workflows, and data transformation projects to improve efficiency, scalability, and service delivery across key processes.
About the Role
This is an excellent opportunity for a technically minded contractor who enjoys solving operational problems through automation and intelligent process design. You will work closely with operational and engineering stakeholders to transform manual, spreadsheet-driven processes into scalable, maintainable solutions using modern automation tools, AI technologies, and Scripting languages.
Responsibilities
Automate bordereau and operational reporting workflows from data ingestion through to final output preparation
Develop and maintain data validation and reconciliation processes
Build checks for duplicate records, missing data, format inconsistencies, and financial mismatches
Enhance an AI-powered complaints email workflow including classification, extraction, routing, and human review controls
Create automations for recurring reporting, management information preparation, and data transformation activities
Convert manual spreadsheet processes into scalable solutions using Python, JavaScript, Google Apps Script, and AI tooling
Query and manipulate data held within cloud-based data platforms
Collaborate with operational and engineering teams to deliver practical automation solutions
Desired Skills and Experience
Strong Excel and Google Sheets expertise including complex formulas, pivots, and multi-workbook processes
Practical programming experience with Python or JavaScript
Experience developing spreadsheet automations using Google Apps Script
Strong SQL skills with experience querying large datasets
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Insurance Operations Associate employer: Digital Skills ltd
As a leading employer in the data architecture space, we offer a dynamic work environment in Exeter that fosters innovation and collaboration. Our commitment to employee growth is evident through continuous learning opportunities and the chance to work on high-impact projects within a supportive team culture. With competitive daily rates and the flexibility of remote work after onboarding, we provide an attractive balance for professionals looking to make a meaningful impact in their careers.
