At a Glance
- Tasks: Lead client accounts, foster relationships, and oversee high-quality project delivery.
- Company: Join Digital Silk, a rapidly growing digital agency focused on excellence and teamwork.
- Benefits: Enjoy competitive pay, monthly bonuses, company shares, and remote work flexibility.
- Why this job: Be part of a passionate team, tackle challenging projects, and grow your career in a supportive culture.
- Qualifications: Over 10 years of experience in client management, sales, and digital strategy expertise required.
- Other info: Full-time remote position with required hours from 8am to 5pm EST.
The predicted salary is between 43200 - 72000 £ per year.
We are first and foremost a great team full of ambitious and proactive individuals whose goal is to become the best professionals they can be and make Digital Silk a globally renowned digital agency. Our quest for excellence has resulted in our company’s growth and continuous need for outstanding team members.
The Client Partner is a senior leadership role, accountable for growing client accounts and responsible to:
- Help our sales team sell inbound leads and upsell existing clients on solutions to grow their business online
- Foster relationships with existing clients
- Ensure all work performed by our team is to their high-quality standards
- Lead various team members on branding, website, and marketing projects
- Identify where we can add more value to clients
- Ensure we retain and secure clients long-term
We are seeking a senior-level Client Partner with proven technical and sales expertise in building brands online and growing relationships that meet the following requirements:
- Over 10 years of experience in leading teams on client projects
- Effective at building relationships with clients and bringing insights and ideas to grow relationships
- Able to sell and overcome challenges
- Expertise in managing and selling custom websites, digital marketing campaigns, and branding
- Proven expertise in creating effective digital strategies and providing expert guidance to clients on growing their brand online
- Ability to overcome challenges and implement solutions
Digital Silk is built upon the principles of self-betterment, excellence, proactivity, and teamwork. If you share our passion and values and want to be challenged and thrive in your career, then you’ll fit right in.
Digital Silk offers a competitive salary plus a monthly bonus structure and company shares for all team members. This is for a full-time, remote-work-at-home position as our headquarters are in the US. We do require team members to work 8am to 5pm EST (with breaks) as our clients are in the US.
What we offer at Digital Silk:
- A work culture focused on mutual success and continuous growth
- Competitive pay and scheduled yearly raises
- Shares in the company – share in profit upon company sale
- Challenging projects and opportunity to work with great team members
- Work-from-home opportunity
- 4 weeks of paid time off
Requirements & Responsibilities:
- Work with the sales team to help bring in new sales
- Build relationships with existing clients and grow accounts by bringing forth ideas to help their business grow
- Manage the account team and oversee all work on your team to ensure it is to our high standards and is done in a timely manner
- Bring ideas to each project to improve the end result
- Give feedback to improve design and UX on each custom website project
- Check in with each client weekly to ensure full transparency on each project and client satisfaction
- Ensure projects are set up properly in the project management tool, and accounts are all up to date
- Provide team training on a weekly basis
- Work with marketing and development directors on ensuring the best quality results and overcoming any challenges
- Report to CEO & COO on team performance and metric reports
We are a growing digital agency and are seeking to make immediate hires.
Recruitment steps:
- Apply via LinkedIn
- Receive short questionnaire
- Send back answers + CV
- Have a short intro call with our Recruitment Director
- Get introduced to our CEO
- Get feedback
We kindly ask for your CV and all correspondence to be in English.
Senior Client Partner / VP of Growth employer: Digital Silk - Growing Brands Online
Contact Detail:
Digital Silk - Growing Brands Online Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Client Partner / VP of Growth
✨Tip Number 1
Network with professionals in the digital marketing and client management sectors. Attend industry events or webinars where you can meet potential colleagues or clients, as personal connections can often lead to job opportunities.
✨Tip Number 2
Showcase your expertise by sharing insights on platforms like LinkedIn. Write articles or posts about successful client strategies you've implemented, which can demonstrate your knowledge and attract attention from recruiters.
✨Tip Number 3
Prepare for the interview by researching Digital Silk's recent projects and client success stories. Being able to discuss how you can contribute to their growth will set you apart from other candidates.
✨Tip Number 4
Familiarise yourself with the tools and technologies that Digital Silk uses for project management and client communication. Showing that you are already knowledgeable about their processes can give you an edge during the selection process.
We think you need these skills to ace Senior Client Partner / VP of Growth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in client management, sales, and digital marketing. Emphasise your technical expertise and any leadership roles you've held, as these are crucial for the Senior Client Partner position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for digital marketing and your alignment with Digital Silk's values of self-betterment and teamwork. Use specific examples from your past experiences to demonstrate how you can contribute to their growth.
Prepare for the Questionnaire: Anticipate the types of questions that may be included in the short questionnaire. Be ready to discuss your strategies for building client relationships and overcoming challenges in previous roles.
Research Digital Silk: Familiarise yourself with Digital Silk’s projects, culture, and values. Understanding their approach to client partnerships and digital strategies will help you articulate how you can add value during your interview.
How to prepare for a job interview at Digital Silk - Growing Brands Online
✨Showcase Your Technical Expertise
As a Senior Client Partner, it's crucial to demonstrate your technical knowledge in digital marketing and website management. Be prepared to discuss specific projects where you've successfully implemented strategies that led to measurable growth for clients.
✨Emphasise Relationship Building
Highlight your ability to foster strong relationships with clients. Share examples of how you've maintained long-term partnerships and provided value through insights and innovative ideas that helped clients grow their businesses.
✨Prepare for Sales Scenarios
Since the role involves selling and upselling, be ready to discuss your sales experience. Prepare to tackle hypothetical scenarios where you might need to overcome objections or present solutions that align with client needs.
✨Demonstrate Leadership Skills
As you'll be leading a team, it's important to convey your leadership style. Discuss how you've managed teams in the past, ensuring high-quality standards and timely delivery of projects while fostering a collaborative environment.