Digital Caseworker in Newcastle upon Tyne

Digital Caseworker in Newcastle upon Tyne

Newcastle upon Tyne Full-Time 32916 - 38000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Support young LGBTQ+ people through digital casework and enhance online resources.
  • Company: Join a dynamic team at akt, dedicated to supporting young people.
  • Benefits: Flexible part-time hours, competitive salary, and the chance to make a difference.
  • Other info: Work remotely from various locations and contribute to meaningful change.
  • Why this job: Empower young people while developing your skills in a supportive environment.
  • Qualifications: Experience in casework or support roles, especially with LGBTQ+ youth.

The predicted salary is between 32916 - 38000 £ per year.

Please note this is a part time temporary position working 21 hours per week for approximately 6 months. The salary is £18,675 per year (pro rata hours worked) based on a full time equivalent of £31,125. There is one vacancy that can be done from any akt location (Manchester, London, Newcastle or Bristol).

Work alongside the Digital Services Manager to develop and enhance akt's digital offer and ensure it meets all current and potential needs of young people.

  • Assess the needs of, and undertake casework with, young LGBTQ+ people who are homeless, vulnerably housed, or in a hostile environment.
  • Maintain up to date records of young people accessing national casework.
  • Offer support to volunteers around digital engagement including live chat.
  • Contribute to and maintain digital resources and signposting routes to enable young people to engage with appropriate services.
  • Contribute to the development of the online resource hub so that it continues to meet the needs of young people accessing online support.

Digital Caseworker in Newcastle upon Tyne employer: Digital Services

At akt, we pride ourselves on being an inclusive and supportive employer dedicated to empowering young LGBTQ+ individuals. Our work culture fosters collaboration and innovation, providing employees with opportunities for professional growth while making a meaningful impact in the community. With flexible working arrangements across multiple locations, including Manchester, London, Newcastle, and Bristol, we ensure that our team can thrive both personally and professionally in a dynamic environment.

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Contact Details:

Digital Services Recruitment Team

We think you need these skills to ace Digital Caseworker in Newcastle upon Tyne

Communication Skills
Attention to Detail
Ability to Work Under Pressure
Case Management
File Building
Compliance with Legislative Standards
Correspondence Handling