Director, Creative & Content

We are Digital Science and we are advancing the research ecosystem. We are a pioneering technology company, and our vision is of a future where a trusted and collaborative research ecosystem drives progress for all. We believe in better, open, collaborative and inclusive research. In creating the next generation of tools and working in partnership with the community we tackle some of the biggest challenges to research. In order to achieve our vision, we need innovative, inspiring and dynamic people to join our team.

Your new role - The Director, Creative & Content owns the story Digital Science's B2C brands tell, and the craft that turns that story into content people actually stop for. You lead creative design, execution, and content strategy across B2C. You own the content and social function, and you give each launch a voice worth listening to.

This is a hands-on leadership role. You set the direction, and you build the engine that delivers it. You'll build and run a small team, growing it as the portfolio does. The Social Media and Community Managers report to you, alongside a rotation of Content Creators. You report to the VP Marketing and partner closely with your marketing colleagues and the Product Design team on visual identity and design systems. Your job is to build a content and creative engine that runs at pace, holds a high bar for quality, and keeps output high across every channel a researcher spends time in.

What you’ll be doing:

• Lead creative design, execution, and content strategy for Digital Science's B2C brands. Translate brand positioning into campaigns, content series, and a distinct voice for each consumer product, then see it through to finished work.
• Own content and social as a function. Lead and develop the team, and set the standard their work is measured against.
• Lead creative direction and hands-on execution for major launches, including papers.ai, working alongside the New-Product GTM squad so launches carry a clear, consistent creative point of view rather than being assembled at the last minute.
• Build the content and creative engine the growth plan depends on: video, social-native formats, and a creator programme that compounds instead of resetting every month. Run it at pace, at a high bar for quality, and at the output the portfolio needs.
• Partner with the central Product Design team on visual identity, brand guidelines, and design systems, so consumer-facing creative stays coherent with the product experience without duplicating that team's work.
• Report on what the creative and content function is producing and what it's driving, in partnership with the Growth Analyst, so the work is judged on impact, not just volume.
• Use AI tools to speed up content production and creative development, while keeping a sharp editorial eye on what still needs a human's judgement.

What you’ll bring to the role:

• 10+ years in consumer marketing, with meaningful time spent leading creative and content for a B2C or consumer-facing brand, across both strategy and hands-on production.
• A track record of building content and creative functions from a small base, not just running an established one.
• Strong creative judgement paired with commercial discipline. Can hold a distinct brand voice while staying accountable to growth targets.
• Experience directing and producing creative for product launches, ideally at the pace and stakes of a competitive, fast-moving market.
• Comfortable partnering with a central design function without stepping into its territory. Understands the difference between brand and product design, and where the two need to meet.
• People leadership experience. Has hired, developed, and given feedback to a small creative or content team.
• Fluent in the mechanics of organic and paid social, content platforms, and creator/community programmes, and happy to get hands-on when the work calls for it.
• Interest in research technology, academia, or the researcher community is valued.

Don't worry if you don't meet every qualification—let us be the judge! Studies show that many qualified candidates from under-represented groups hesitate to apply unless they meet every single requirement. We are dedicated to building a diverse and inclusive team and strongly encourage you to submit your application.

Living our Values:

We invest in, nurture and support innovative businesses and technologies that make all parts of the research process more open, efficient and effective. The talent we secure is fundamental to us achieving our vision and our growth plans. The values we live by are:

• We are brave in the pursuit of better
• We are collaborative and inclusive
• We are always open-minded
• We are from and for the community

At Digital Science, our vision is to see research flow seamlessly – trusted, collaborative, and accessible – fueling breakthroughs that push humanity forward. This ambitious mission is one we achieve together, by enabling open, collaborative, inclusive research. We firmly believe that to truly innovate and solve the complex challenges faced by our customers, from researchers and universities to funders and publishers, we need diverse perspectives, experiences, and ideas. A rich mix of voices drives quality insights, fosters enhanced collaboration, and ultimately pushes knowledge forward more effectively.

As an equal opportunity employer, we are committed to building and nurturing a workplace where every individual feels valued and belongs. All applicants will be considered for employment without attention to race, colour, religion, age, sex, sexual orientation, gender identity, national origin, veteran, or disability status. Beyond recruitment, we strive to cultivate an environment where inclusivity is woven into the fabric of our culture, enabling everyone to be their best self and do their best work.