At a Glance
- Tasks: Lead maintenance and operations in data centres, ensuring efficient technical infrastructure.
- Company: Join a leading tech firm focused on innovative data centre solutions.
- Benefits: Competitive salary, flexible hours, and opportunities for professional growth.
- Other info: Dynamic team environment with leadership opportunities and career advancement.
- Why this job: Make a real impact in critical operations while developing your engineering skills.
- Qualifications: Experience in electrotechnical systems and strong problem-solving abilities required.
The predicted salary is between 40000 - 50000 £ per year.
The Site Engineer III (SE) core responsibility is to perform infrastructure related activities in our Data Centers to ensure a reliable and efficient operation of the technical infrastructure. This is achieved through maintenance, testing and surveillance of all assets installed. The Site Engineer III is responsible for the planning and control of all day-to-day maintenance activities in cooperation with the Lead Engineer and provide leadership to the site teams, including project management for maintenance related activities. This role is critical to meet Service Level Agreements (SLAs) and deliver client satisfaction, and when applicable being part of a 7x24 shift rotation.
What You’ll Do
- Operations and Compliance: Lead the planning and execution of equipment or system switching procedures, overseeing the process to guarantee smooth transitions and minimize downtime in data center operations. Responsible for contributing to the DC operating efficiency and the implementation of assigned optimization measures. Consult with site management to provide solutions and adhere to SLAs agreed in customer contracts. Ensure site overall appearance and cleanliness, escalating shortfalls when necessary. Proactively indicate and report if SLAs are in danger of being breached. Ensure all work is carried out within a safe system and approved work processes, risk assessment, and specified work procedures, complying with best practice standards and legal requirements. Lead and manage projects to identify root causes of facility issues, acting as an escalation point for more junior team members. Handle technically complex and challenging situations, troubleshooting, and providing solutions for potential critical infrastructure availability.
- Maintenance And Repair Works: Oversee and execute maintenance and repair tasks assigned by Site Operations Management or planned by the Technical Ops Planning function. Contributes to decisions and, if mandated, take decisions regarding maintenance tasks within local Site Management guidelines. Coordinate and supervise subcontractors and external suppliers. Responsible for troubleshooting, assembly, and daily scheduling of maintenance activities.
- On-call Duties And Incident Management: When required, fulfill on-call duties, monitoring infrastructure and conducting site inspections. Incident management in close cooperation with the Manager on Duty. Supporting and when mandated responsible for activating and executing Emergency Operating Procedures where necessary.
- Documentation And Reporting: Document progress, issues, and results to support audits and customer inquiries. Report and document operational standard deviations, initiating improvement measures. Record changes to data center infrastructure per change management procedures, notifying customers within agreed timelines. Document progress, issues, and results of assigned maintenance tasks. Supervise, pre-approve, draft, and execute MOPs, Change Requests (CR), and EOPs as necessary.
- Team Management And Leadership: Oversee and supervise site teams when requested by Site Management by providing leadership and, when mandated, acting autonomously in decision making for maintenance-related matters. Adapts a mentoring leadership style, advising, training, and guiding less experienced engineers.
What You’ll Need
- Proven experience in mission critical operations and maintenance of large scale electrotechnical and/or mechanical systems
- Technical education / training certification in the field of mission critical operations
- Education to a vocational level in a technical field and/or site engineering position
- Skilled in maintenance of electrotechnical and/or mechanical systems
- Preferably skilled in the maintenance of fire detection and suppression systems
- HVAC Electrical and/or Mechanical
- Novice in maintenance of conveyor technique (elevators), and/or technical security systems (CCTV, Access Control)
- Proficient in utilizing various test equipment
- Having excellent problem analysis skills
- Pro-active with a customer and business focus and is searching for ways to enhance the agreed services to provide the customer with the best possible outcome
- Attention to detail and a hands-on mentality
- Resilience
- Good communication skills
- Demonstrates leadership aligned with company expectations
Site Engineer III employer: Digital Realty
Contact Detail:
Digital Realty Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Site Engineer III
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn. The more people you know, the better your chances of landing that Site Engineer III role.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, make sure to highlight your experience with mission-critical operations and maintenance. Share specific examples of how you've tackled complex issues in the past.
✨Tip Number 3
Be proactive! If you see a job opening that fits your skills, don’t wait around. Apply through our website and follow up with a friendly email. Let them know you’re keen and ready to contribute to their team!
✨Tip Number 4
Prepare for interviews by brushing up on your technical knowledge and leadership skills. Be ready to discuss how you can ensure compliance and efficiency in data centre operations. Confidence is key, so practice makes perfect!
We think you need these skills to ace Site Engineer III
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Site Engineer III role. Highlight your experience with mission-critical operations and any technical certifications you have. We want to see how your skills match up with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a great fit. Don’t forget to mention your problem-solving skills and leadership experience, as these are key for us.
Showcase Relevant Experience: When detailing your work history, focus on your experience with maintenance and repair tasks, especially in data centres. We love seeing examples of how you've handled complex situations or led teams, so don’t hold back!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing candidates who take that extra step!
How to prepare for a job interview at Digital Realty
✨Know Your Technical Stuff
Make sure you brush up on your knowledge of electrotechnical and mechanical systems. Be ready to discuss your experience with maintenance tasks, especially in mission-critical operations. They’ll want to see that you can handle complex situations and troubleshoot effectively.
✨Showcase Your Leadership Skills
Since this role involves leading site teams, be prepared to share examples of how you've successfully managed projects or mentored junior engineers. Highlight your ability to make decisions autonomously and how you’ve contributed to team success in the past.
✨Understand SLAs and Compliance
Familiarise yourself with Service Level Agreements (SLAs) and compliance standards relevant to data centre operations. Be ready to discuss how you’ve ensured adherence to these in previous roles and how you would approach potential breaches.
✨Prepare for Scenario Questions
Expect to face scenario-based questions that test your problem-solving skills. Think about past incidents you've managed, how you approached them, and what the outcomes were. This will demonstrate your hands-on mentality and resilience under pressure.