Solutions Engineer in London

Solutions Engineer in London

London Full-Time Home office (partial)
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Your role

The Solution Engineer (f/m/d) supports technical design activities for commercial opportunities, collaborating with Sales, Engineering, and Operations to ensure seamless solution delivery. Acting as the technical face of Digital Realty, they align solutions with customer needs while identifying opportunities for upselling and strategic value.

  • Support Enterprise Accounts teams with technical sales and solutions across EMEA.
  • Lead prospect engagements, including site tours, pre-sales calls, proposals, pricing, and contract negotiations.
  • Identify, document, and design solutions for customer technical needs in critical infrastructure and fit-out.
  • Act as a regional Subject Matter Expert, ensuring consistency in multi-site solution design and pricing.
  • Collaborate with internal teams to align solutions with standards and customer requirements.
  • Assist in RFI/RFP responses, forecasting, pipeline analysis, and market insights.
  • Conduct site tours, customer workshops, and provide technical guidance throughout the sales process.
  • What you’ll need

  • Bachelor\’s degree in science, engineering, or a related field (or equivalent experience).
  • 3-5 years of experience in the data center industry or in related field, preferably with interconnectivity, networks and AI infrastructure.
  • Strong expertise in data center design, critical infrastructure management, and operations.
  • Background in electrical, mechanical, network, or building services engineering.
  • Prior management experience is essential.
  • Experience in a sales support environment and project management is advantageous.
  • Excellent communication and stakeholder management across all levels.
  • Ability to present complex technical solutions in a clear and concise manner.
  • Strong analytical skills to translate customer needs into deliverable requirements.
  • Customer-focused mindset with a commitment to service excellence.
  • Ability to work under pressure and adapt to changing situations.
  • Proficiency in Salesforce, AutoCAD, Visio, or other drawing-based software.
  • CDCDP, ATD, CCNA or similar certifications are highly appreciated
  • ITIL Expert or PM certification (desirable but not required).
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    Contact Detail:

    Digital Realty Recruiting Team

    How to prepare for a job interview at Digital Realty

    ✨Know Your Tech Inside Out

    As a Solutions Engineer, you'll need to demonstrate your technical expertise. Brush up on data centre design, critical infrastructure management, and any relevant software like AutoCAD or Salesforce. Be ready to discuss how your background aligns with the role and how you can apply your knowledge to meet customer needs.

    ✨Showcase Your Communication Skills

    This role requires excellent communication and stakeholder management. Prepare to present complex solutions clearly and concisely. Practice explaining technical concepts in layman's terms, as you’ll need to engage with various stakeholders, from engineers to sales teams.

    ✨Prepare for Real-World Scenarios

    Expect to tackle practical scenarios during your interview. Think about past experiences where you've identified customer needs and designed solutions. Be ready to share specific examples that highlight your problem-solving skills and ability to work under pressure.

    ✨Research the Company and Market Trends

    Familiarise yourself with Digital Realty's offerings and the current trends in the data centre industry. Understanding their market position and recent developments will help you align your answers with their strategic goals and show that you're genuinely interested in the role.

    Solutions Engineer in London
    Digital Realty
    Location: London
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