Data Center Service Engineer - Incident & Support

Data Center Service Engineer - Incident & Support

Full-Time 35000 - 45000 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Handle service requests and bridge support teams in a dynamic data centre environment.
  • Company: Join Digital Realty, a leader in data centre solutions in the UK.
  • Benefits: Competitive salary, hands-on experience, and opportunities for mentorship.
  • Other info: Great chance to grow your career in a fast-paced tech environment.
  • Why this job: Make a real impact by ensuring efficient service delivery and supporting innovative infrastructure.
  • Qualifications: Technical skills in server, network, and infrastructure support.

The predicted salary is between 35000 - 45000 Β£ per year.

Digital Realty in the United Kingdom is seeking a Customer Service Engineer to handle Service Requests and serve as the bridge between front-line and second-line support across server, network, cabling and infrastructure, ensuring SLA-aligned delivery.

You will perform hands-on technical interventions, monitor incidents, support implementation services, and document actions for the Data Center Manager, with opportunities to mentor junior colleagues and contribute to safe and efficient operations.

Data Center Service Engineer - Incident & Support employer: Digital Realty

Digital Realty is an exceptional employer, offering a dynamic work environment in Woking where innovation meets collaboration. With a strong focus on employee growth, we provide comprehensive training and development opportunities, ensuring our team members thrive in their careers. Our commitment to health and safety, coupled with a supportive culture, makes Digital Realty a rewarding place to work for those seeking meaningful contributions in the data center industry.

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Contact Details:

Digital Realty Recruitment Team

We think you need these skills to ace Data Center Service Engineer - Incident & Support

Communication Skills
Problem-Solving Skills
Attention to Detail
Data Engineering
SQL
Python
ETL/ELT Processes