Solutions Engineer

Solutions Engineer

Full-Time 28800 - 48000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Support technical design for commercial opportunities and collaborate with teams to deliver seamless solutions.
  • Company: Join Digital Realty, a leader in data centre solutions with a global footprint.
  • Benefits: Competitive pay, excellent benefits, and a supportive work environment.
  • Why this job: Make an impact in the tech industry while working with innovative solutions and diverse teams.
  • Qualifications: Bachelor's degree in a related field and 3-5 years of relevant experience required.
  • Other info: Dynamic team culture with opportunities for personal and professional growth.

The predicted salary is between 28800 - 48000 £ per year.

The Solution Engineer (f/m/d) supports technical design activities for commercial opportunities, collaborating with Sales, Engineering, and Operations to ensure seamless solution delivery. Acting as the technical face of Digital Realty, they align solutions with customer needs while identifying opportunities for upselling and strategic value.

Support Enterprise Accounts teams with technical sales and solutions across EMEA. Lead prospect engagements, including site tours, pre-sales calls, proposals, pricing, and contract negotiations. Identify, document, and design solutions for customer technical needs in critical infrastructure and fit-out. Act as a regional Subject Matter Expert, ensuring consistency in multi-site solution design and pricing. Collaborate with internal teams to align solutions with standards and customer requirements. Assist in RFI/RFP responses, forecasting, pipeline analysis, and market insights. Conduct site tours, customer workshops, and provide technical guidance throughout the sales process.

What you’ll need:

  • Bachelor's degree in science, engineering, or a related field (or equivalent experience).
  • 3-5 years of experience in the data center industry or in a related field, preferably with interconnectivity, networks and AI infrastructure.
  • Strong expertise in data center design, critical infrastructure management, and operations.
  • Background in electrical, mechanical, network, or building services engineering.
  • Prior management experience is essential.
  • Experience in a sales support environment and project management is advantageous.
  • Excellent communication and stakeholder management across all levels.
  • Ability to present complex technical solutions in a clear and concise manner.
  • Strong analytical skills to translate customer needs into deliverable requirements.
  • Customer-focused mindset with a commitment to service excellence.
  • Ability to work under pressure and adapt to changing situations.
  • Proficiency in Salesforce, AutoCAD, Visio, or other drawing-based software.
  • CDCDP, ATD, CCNA or similar certifications are highly appreciated.
  • ITIL Expert or PM certification (desirable but not required).

A bit about us:

Digital Realty brings companies and data together by delivering the full spectrum of data center, colocation and interconnection solutions. PlatformDIGITAL®, the company's global data center platform, provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx™) solution methodology for powering innovation and efficiently managing Data Gravity challenges. Digital Realty gives its customers access to the connected data communities that matter to them with a global data center footprint of 300+ facilities in 50+ metros across 25+ countries on six continents.

A bit about our team:

Our Sales team is at the sharp end of our business, securing new customers from network and cloud service providers through to all kinds of major global and regional enterprises and local businesses. We help identify the objectives of our customers and enable them to succeed by combining our strategic knowledge of the industry, technical knowledge of our global data center platform, PlatformDIGITAL®, with our ability to develop strong partnerships.

What we can offer you:

Our rapidly evolving business sector offers the opportunity to be part of a courageous and passionate team who work together to understand and meet the changing needs of our global customers. Join us and you’ll be part of a supportive and inclusive environment where you can bring your whole self to work. As part of our team, you’ll get to work with people from different business areas, challenge the way we do things and put your ideas into action. We’ll also give you plenty of development opportunities so you can build a rewarding and successful career with us. Apply today, take charge of your career and grow your talents with us.

Health and Safety:

Safety isn’t just a priority here at Digital; it’s critical to everything we do. Safeguarding lives, protecting assets, and securing data aren’t just ideals - they’re essential pillars of our commitment to excellence for our people, our partners and our customers. We have a culture of care where every member of Team Digital embraces a relentless pursuit of working safely across Digital Realty. Together we are Safely Powering Progress.

Our Compensation Philosophy:

Digital Realty offers its employees a highly competitive compensation package, excellent benefits, and an environment that recognizes and rewards your contributions. Central to our compensation philosophy is rewarding our employees for achieving the values and objectives aligned to the company’s overall goals and values.

Solutions Engineer employer: Digital Realty, Inc.

Digital Realty is an exceptional employer that fosters a supportive and inclusive work environment, encouraging employees to bring their whole selves to work. With a strong focus on employee development and a commitment to safety, the company offers competitive compensation packages and numerous opportunities for career growth within the rapidly evolving data center industry. Join a passionate team dedicated to innovation and customer success, where your contributions are recognised and valued.
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Contact Detail:

Digital Realty, Inc. Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Solutions Engineer

✨Tip Number 1

Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. The more connections you make, the better your chances of landing that Solutions Engineer role.

✨Tip Number 2

Show off your skills! Prepare a portfolio or case studies that highlight your experience in data centre design and critical infrastructure management. When you get the chance to chat with potential employers, share these examples to demonstrate how you can add value to their team.

✨Tip Number 3

Practice makes perfect! Before any interviews, do some mock sessions with friends or mentors. Focus on articulating complex technical solutions clearly and concisely, just like you would need to do in the role. This will help you feel more confident when it’s time to shine.

✨Tip Number 4

Don’t forget to follow up! After interviews or networking events, send a quick thank-you note or message. It shows your appreciation and keeps you fresh in their minds. Plus, it’s a great way to reiterate your interest in the Solutions Engineer position.

We think you need these skills to ace Solutions Engineer

Technical Design
Data Centre Design
Critical Infrastructure Management
Sales Support
Project Management
Communication Skills
Stakeholder Management
Analytical Skills
Customer-Focused Mindset
Adaptability
Proficiency in Salesforce
Proficiency in AutoCAD
Proficiency in Visio
Electrical Engineering
Mechanical Engineering

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Solutions Engineer role. Highlight your experience in data centre design and technical sales, and show how your skills align with what we’re looking for.

Showcase Your Technical Skills: Don’t hold back on showcasing your expertise in critical infrastructure and any relevant certifications you have. We want to see how you can bring value to our team with your technical know-how!

Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, especially when it comes to complex technical solutions. Make it easy for us to see your strengths!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!

How to prepare for a job interview at Digital Realty, Inc.

✨Know Your Technical Stuff

As a Solutions Engineer, you'll need to showcase your expertise in data centre design and critical infrastructure management. Brush up on your knowledge of interconnectivity, networks, and AI infrastructure. Be ready to discuss specific projects you've worked on and how they relate to the role.

✨Master the Art of Communication

You'll be acting as the technical face of the company, so it's crucial to present complex solutions clearly and concisely. Practice explaining your ideas to someone without a technical background. This will help you articulate your thoughts during the interview and demonstrate your customer-focused mindset.

✨Prepare for Real-World Scenarios

Expect to engage in discussions about site tours, pre-sales calls, and contract negotiations. Think of examples from your past experiences where you successfully navigated similar situations. This will show your ability to handle pressure and adapt to changing circumstances.

✨Showcase Your Collaborative Spirit

Collaboration is key in this role, so be prepared to discuss how you've worked with sales, engineering, and operations teams in the past. Highlight your stakeholder management skills and any experience you have in leading cross-functional projects to demonstrate your ability to align solutions with customer needs.

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