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For Companies At a Glance
- Tasks: Lead maintenance and operations in data centres, ensuring efficient infrastructure performance.
- Company: Join a leading tech firm focused on critical infrastructure and innovation.
- Benefits: Competitive salary, flexible hours, and opportunities for professional growth.
- Other info: Be part of a supportive team with excellent career advancement opportunities.
- Why this job: Make a real impact in a dynamic environment while developing your engineering skills.
- Qualifications: Experience in mission-critical operations and technical education in engineering.
The predicted salary is between 45000 - 55000 £ per year.
Your role
The Site Engineer III (SE) core responsibility is to perform infrastructure related activities in our Data Centers to ensure a reliable and efficient operation of the technical infrastructure. This is achieved through maintenance, testing and surveillance of all assets installed. The Site Engineer III is responsible for the planning and control of all day-to-day maintenance activities in cooperation with the Lead Engineer and provide leadership to the site teams, including project management for maintenance related activities. This role is critical to meet Service Level Agreements (SLA’s) and deliver client satisfaction, and when applicable being part of a 7x24 shift rotation.
What you’ll do
- Operations and Compliance: Lead the planning and execution of equipment or system switching procedures, overseeing the process to guarantee smooth transitions and minimize downtime in data center operations. Responsible for contributing to the DC operating efficiency and the implementation of assigned optimization measures. Consult with site management to provide solutions and adhere to SLAs agreed in customer contracts. Ensure site overall appearance and cleanliness, escalating shortfalls when necessary. Proactively indicate and report if SLAs are in danger of being breached. Ensure all work is carried out within a 'safe system' and approved work processes, risk assessment, and specified work procedures, complying with best practice standards and legal requirements. Lead and manage projects to identify root causes of facility issues, acting as an escalation point for more junior team members. Handle technically complex and challenging situations, troubleshooting, and providing solutions for potential critical infrastructure availability.
- Maintenance and Repair Works: Oversee and execute maintenance and repair tasks assigned by Site Operations Management or planned by the Technical Ops Planning function. Contributes to decisions and if mandated take decisions regarding maintenance tasks within local Site Management guidelines. Coordinate and supervise subcontractors and external suppliers. Responsible for troubleshooting, assembly, and daily scheduling of maintenance activities.
- On-call Duties and Incident Management: When required, fulfill on-call duties, monitoring infrastructure and conducting site inspections. Incident management in close cooperation with the Manager on Duty. Supporting and when mandated responsible for activating and executing Emergency Operating Procedures where necessary.
- Documentation and Reporting: Document progress, issues, and results to support audits and customer inquiries. Report and document operational standard deviations, initiating improvement measures. Record changes to data center infrastructure per change management procedures, notifying customers within agreed timelines. Document progress, issues, and results of assigned maintenance tasks. Supervise, pre-approve, draft, and execute MOP’s, Change Requests (CR), and EOP’s as necessary.
- Team Management and Leadership: Oversee and supervises site teams when requested by Site Management by providing leadership and when mandated acting autonomously in decision making for maintenance-related matters. Adapts a mentoring leadership style, advising, training, and guiding less experienced engineers.
What you’ll need
- Proven experience in ‘Mission critical’ operations and maintenance of large scale electrotechnical and/or mechanical systems.
- Technical education / training certification in the field of ‘Mission Critical’ Operations.
- Education to a vocational level in a technical field and/or site engineering position.
- Skilled in maintenance of electrotechnical and/or mechanical systems.
- Preferably skilled in the maintenance of fire detection and suppression systems, HVAC, Electrical and/or Mechanical.
- Novice in maintenance of conveyor technique (elevators), and/or technical security systems (CCTV, Access Control).
- Proficient in utilizing various test equipment.
- Having excellent problem analysis skills.
- Pro-active with a Customer and Business focused and is searching for ways to enhance the agreed services to provide the customer with the best possible outcome.
- Has attention to detail and has a ‘Hands-on’ mentality.
- Is resilient.
- Good communication skills.
- Can demonstrate excellent leadership skills in line with our company expectations.
Site Engineer III in London employer: Digital Realty Global
Contact Detail:
Digital Realty Global Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Site Engineer III in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, make sure to highlight your experience with mission-critical operations and maintenance. Share specific examples of how you've tackled challenges in the past – it’ll make you stand out!
✨Tip Number 3
Be proactive! If you see a company you're keen on, don’t wait for them to post a job. Reach out directly through our website and express your interest. A little initiative can go a long way in landing that dream role.
✨Tip Number 4
Prepare for interviews like a champ! Research the company, understand their values, and be ready to discuss how your skills align with their needs. Practice common interview questions, especially around leadership and problem-solving, to boost your confidence.
We think you need these skills to ace Site Engineer III in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Site Engineer III role. Highlight your experience with infrastructure maintenance and any relevant technical certifications. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your previous experiences have prepared you for the challenges of maintaining critical infrastructure. Let us know why you’re the perfect fit!
Showcase Your Problem-Solving Skills: In your application, don’t forget to mention specific examples where you've tackled complex issues in a technical environment. We love seeing how you approach challenges and find solutions, especially in mission-critical operations.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our team at StudySmarter!
How to prepare for a job interview at Digital Realty Global
✨Know Your Technical Stuff
Make sure you brush up on your knowledge of electrotechnical and mechanical systems. Be ready to discuss your experience with maintenance tasks, especially in mission-critical environments. They’ll want to see that you can handle complex situations and troubleshoot effectively.
✨Show Off Your Leadership Skills
Since this role involves team management, be prepared to share examples of how you've led teams in the past. Talk about your mentoring style and how you've guided less experienced engineers. Highlight any projects where you took the lead and made a significant impact.
✨Understand SLAs and Compliance
Familiarise yourself with Service Level Agreements (SLAs) and compliance standards relevant to data centre operations. Be ready to discuss how you’ve ensured adherence to these in previous roles and how you would approach potential breaches or shortfalls.
✨Prepare for Scenario Questions
Expect to face scenario-based questions that test your problem-solving skills. Think of specific instances where you had to manage incidents or make quick decisions under pressure. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly.