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For Companies At a Glance
- Tasks: Manage client accounts, ensuring top-notch service and creative campaign execution.
- Company: Award-winning creative marketing agency with a vibrant culture.
- Benefits: Flexible working, 28 days leave, personal development budget, and healthcare support.
- Why this job: Join a growing agency where your creativity can shine and make a real impact.
- Qualifications: Experience in account management and strong organisational skills.
- Other info: Enjoy monthly socials and exciting annual trips to celebrate successes.
The predicted salary is between 36000 - 60000 £ per year.
About Digital Radish
Digital Radish is the award-winning creative marketing agency for B2B brands who want to stand out, to scale up and stand for something memorable, specialising in creative campaigns, ABM and brand.
We develop bold, unexpected creative and fresh, unconventional thinking that breaks the B2B mould and holds space in minds and memories. We want our people to have the best working experience of their lives, so they can create the best work of their lives, for our clients and their customers.
The Role
We are looking for a passionate, creative and strategic Account Manager to help run one of our core accounts. As a key point of contact for senior clients, you will be a solution-oriented manager who thrives on developing strong relationships within the account. The Account Manager is expected to be skilled at understanding and managing client needs and expectations, with flawless project management and attention-to-detail abilities that ensures every campaign/project is executed flawlessly.
Responsibilities
- Consistently manage client expectations, ensure delivery of the highest quality service, and solicit and act on client feedback efficiently and professionally.
- Managing campaigns from strategy to content creation, creative through to campaign delivery and results tracking.
- Update status sheets and lead weekly status calls with client.
- Report results and successes to clients on a weekly basis, liaising with the planning team to ensure maximum effectiveness and ROI.
- Building deep, trusting relationships with client counterparts to become a trusted adviser, offering added value while advocating for the agency POV.
- Immersing yourself in the essential dynamics, strategies, and drivers of your client's business.
- Inspiring the creative team with excellent briefs and strategically reviewing content and creative to produce best-in-class work.
- Ensure work is delivered on budget, and invoicing clients in a timely and accurate manner.
- Mentoring and training execs and interns, sharing your skills and expertise and making your team strong as can be.
- Monitoring and communicating POV on current B2B marketing and industry issues.
- Support on internal marketing initiatives for Digital Radish.
The ideal candidate will have:
- Experience working in account management, within a B2B agency environment.
- Proven ability to manage B2B clients with multiple projects and teams.
- Superlative organisational and project management skills – someone who knows how to whip a project into shape.
- An exceptional understanding of delivering ABM and lead-gen campaigns, previous experience of working with technology clients and proven ability to build and maintain strong client relationships.
- Digitally fluent, with an understanding of the B2B landscape and how to bring together cohesive programs and drive results for clients.
- Ability to understand the client's business, regardless of the sector and be able to discuss intelligently with the client.
- Flexible, solution-focused, and happy to work across a range of projects, clients in a fast-paced environment.
- Passionate, engaging person who is fun to work with.
Why should you work with us?
- Be part of something special – this is an exciting, growing agency with huge new opportunities to make your mark.
- A vibrant, fast-paced team of passionate people, a healthy blame-free culture where excellence is always rewarded.
- A respect for work-life balance, flexibility and supportive management.
- Flexible working – work where suits you best – from home, our lovely office at Tottenham Court Road, or wherever suits your needs.
- Work anywhere in the world – we go the extra mile for remote work.
- 28 days annual leave – (25 days + your birthday + 2 days Radish holiday).
- Digital Radish Holiday – our annual trips are a reward for all our hard work.
- Monthly socials – we make sure that there’s something fun for everyone!
- Personal development budget – an allowance for you to spend on books, subscriptions, training courses and programmes to aid your development.
- Healthcare support & wellbeing fund – a personal budget for you to use towards anything that will lift your spirits – physically or mentally.
Interested?
We’re excited to hear from you and answer any questions you may have. To apply, please email your CV and brief cover letter to us.
We’re committed to building an inclusive culture that encourages, celebrates and supports a wonderfully diverse employee group.
Account Manager in London employer: Digital Radish
Contact Detail:
Digital Radish Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn. The more people you know, the better your chances of landing that Account Manager role.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for creative marketing shine through. Be engaging and relatable – remember, they want someone fun to work with, so don’t be afraid to show your true self!
✨Tip Number 3
Do your homework! Research Digital Radish and understand their campaigns and clients. Bring insights to the table during interviews to demonstrate your knowledge and how you can add value to their team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of our vibrant team at Digital Radish.
We think you need these skills to ace Account Manager in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about the opportunity to work with us at Digital Radish and how you can contribute to our creative campaigns.
Tailor Your CV: Make sure your CV is tailored to the Account Manager position. Highlight your experience in account management and any relevant B2B projects you've worked on. We love seeing how your skills align with what we do!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for the role. Be specific about your achievements and how they relate to the responsibilities listed in the job description. We appreciate a personal touch!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures it gets into the right hands. Plus, it shows you’re keen to be part of our vibrant team!
How to prepare for a job interview at Digital Radish
✨Know Your Client's Business
Before the interview, dive deep into understanding the clients that Digital Radish works with. Familiarise yourself with their industries, challenges, and successes. This will help you speak confidently about how you can add value as an Account Manager.
✨Showcase Your Project Management Skills
Be ready to discuss specific examples of how you've successfully managed multiple projects in a fast-paced environment. Highlight your organisational skills and any tools or methods you use to keep everything on track. This is crucial for the role!
✨Prepare Creative Briefs
Think about how you would inspire a creative team with excellent briefs. Prepare a mock brief based on a hypothetical client scenario and be ready to present it. This shows your strategic thinking and ability to communicate effectively.
✨Demonstrate Relationship Building
Have anecdotes ready that illustrate how you've built strong relationships with clients in the past. Discuss how you’ve acted as a trusted adviser and how you handle feedback. This is key to thriving in the Account Manager role at Digital Radish.
