At a Glance
- Tasks: Join our Sales Team to provide top-notch customer service and support sales efforts.
- Company: We're a dynamic company in the print industry, dedicated to excellence and growth.
- Benefits: Enjoy flexible working, career development opportunities, and a competitive salary.
- Other info: Full training provided; no prior print sales experience necessary.
- Why this job: This role offers hands-on experience, a supportive team culture, and the chance to make an impact.
- Qualifications: GCSE Maths and English at Grade C or above; strong communication skills required.
The predicted salary is between 28800 - 48000 £ per year.
This position would suit anyone with any experience in a sales and customer facing environment. We are looking for a new member for our office based Sales Team with a proactive, dedicated, hardworking approach combined with the right attitude. Experience in the print sales arena is NOT ESSENTIAL but preference will be given to someone with experience in the industry. Full training will be given to the right candidate.
Key Responsibilities
- Be driven to achieve and maintain top quality customer service levels at all times.
- Prepare quotes and process customer orders in a prompt and effective manner.
- Update and maintain all customer records.
- Complete KPI reports as required.
- Support sales team as required.
- Make outgoing calls to customers - NOT cold calling.
About You
- GCSE Maths and English at Grade C or above or equivalent.
- Strong communication and empathy skills, with the ability to use a range of communication styles to provide a personal approach.
- Motivated by achievement of results and providing a high level of service to all customers.
- A team player who enjoys working cross-functionally and thrives under pressure.
- Sales-minded with a customer-first mentality.
Desirable Criteria
- 1+ years experience of working in a sales or customer service environment.
- Experience in building rapport and relationships with business and corporate clients.
- Experience in using a computerised Management Information System.
- Personable, self-motivated, positive, enthusiastic, willing and a can do attitude.
Benefits: flexible working, career development, company pension scheme, competitive salary.
Sales Support Specialist in Belfast employer: Digital Printing
Join our dynamic Sales Team as a Sales Support Specialist, where you'll thrive in a supportive and collaborative work culture that prioritises customer satisfaction and employee growth. With flexible working arrangements, a competitive salary, and comprehensive training provided, we empower our team members to develop their skills and advance their careers in a vibrant office environment. Experience the unique advantage of being part of a company that values dedication and fosters a positive atmosphere for achieving results.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Support Specialist in Belfast
✨Tip Number 1
Familiarise yourself with the print sales industry, even if you don't have direct experience. Research common terms and practices to show your enthusiasm and willingness to learn during interviews.
✨Tip Number 2
Practice your communication skills by engaging in conversations with friends or family. Focus on being clear and empathetic, as these are key traits we value in our Sales Support Specialist role.
✨Tip Number 3
Prepare examples of how you've provided excellent customer service in past roles. Be ready to discuss specific situations where you went above and beyond to help a customer, as this will demonstrate your customer-first mentality.
✨Tip Number 4
Show your team spirit by highlighting any experiences where you've collaborated with others to achieve a goal. We love team players who thrive under pressure, so be sure to convey that in your discussions.
We think you need these skills to ace Sales Support Specialist in Belfast
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights any relevant experience in sales or customer service. Emphasise your communication skills and any achievements that demonstrate your ability to provide excellent customer service.
Craft a Compelling Cover Letter:Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific experiences that align with the job description, particularly your ability to work under pressure and your team player mentality.
Highlight Relevant Skills:In your application, focus on skills such as empathy, communication, and your proactive approach. Use examples from past experiences to illustrate how you have successfully used these skills in a sales or customer-facing environment.
Proofread Your Application:Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a sales support role.
How to prepare for a job interview at Digital Printing
✨Showcase Your Customer Service Skills
Since the role requires a strong focus on customer service, be prepared to share specific examples of how you've provided excellent service in previous roles. Highlight your ability to empathise with customers and adapt your communication style to meet their needs.
✨Demonstrate Your Team Spirit
As a Sales Support Specialist, you'll be working closely with a team. Be ready to discuss times when you've collaborated effectively with others, especially under pressure. This will show that you're a team player who can thrive in a dynamic environment.
✨Prepare for Role-Specific Questions
Even though experience in print sales isn't essential, it’s beneficial to familiarise yourself with the industry. Research common practices and terminology in print sales so you can confidently answer any related questions during the interview.
✨Express Your Motivation and Attitude
The company values a proactive and dedicated approach. Be sure to convey your enthusiasm for the role and your willingness to learn. Share your career aspirations and how this position aligns with your goals, demonstrating your commitment to growth within the company.
