Vacancy for Digital Coordination Assistant at Iron Mountain

Vacancy for Digital Coordination Assistant at Iron Mountain Feltham, UK Fixed Term At Iron Mountain, we protect what our customers value most, from the everyday to the extraordinary. We build customer value around the world with a passion for preserving the physical, transforming the digital, and respecting the environment. We pioneered the industry for global records and information management and have established some of the best customer relationships in the industry, with 95% of the Fortune 1000 companies among our 225,000 loyal customers. Here, you’ll bring your expertise and creativity to a workplace that thrives on continuous improvement. You’ll be part of a global workforce that embraces diversity. And you’ll be encouraged to Climb Higher for the benefit of our customers and each other. We look forward to hearing about YOU. This is a fixed-term or full-time position working in IMES Studios in Feltham, on the outskirts of London. The successful candidate will be highly organized and motivated, working with the Studio and Operations teams to assist in capturing digital images and associated metadata, managing media in bounding and outbounding, and coordinating all Studio bookings and related services. Job Responsibilities Serve as a point of contact for customers and clients via telephone and email. Manage Studio tape traffic to and from Operations and the Warehouse. Use IMES ‘Smart Vault’ to enter metadata and image scans. Use tape management software to log all tape transactions and enter metadata. Handle image asset migration (digitization), restoration, remediation, and reformatting in the digital studio space. Oversee inbounding of media assets into the Studio tape management system. Act as a key internal contact for the Studios and Operations teams for asset tracking, delivery, and return. Have a good understanding of video and audio formats and processes to create customer work orders and quotations when needed. #J-18808-Ljbffr