Vacancy for Assistant Head, Digital Content Management Section at Library of Congress

This position is located in the Digital Content Management Section, Digital Collections Management and Services Division, Digital Services Directorate, Library Services. The position reports to the Head of the Digital Content Management Section and will supervise a team of Digital Collections Specialists and Technicians in a new data processing and quality assurance group within the section. The section is responsible for providing digital acquisitions support to Library Services, and for the lifecycle management of digital collections that are not otherwise under the care of a custodial division. The section also manages the Library's web archiving program and collections, and provides advice and assistance to the Law Library as needed. Digital Content Management Section staff collaborate with other Library curatorial units, technical staff, and external organizations to establish best practices, implement new and streamline existing digital workflows, identify digital content management problems, and propose solutions for the content within the scope of the section.

Responsibilities:

• Supervise a group of employees performing work up to the GS-13 level.
• Provide administrative and technical supervision relative to the staff supervised.
• Plan work to be accomplished by subordinates, set and adjust short-term priorities, and prepare schedules for completion of work.
• Assign work to subordinates based on priorities, selective consideration of the difficulty and requirements of assignments, and the capabilities of employees.
• Observe workers’ performance; demonstrate and conduct work performance critiques.
• Establish guidelines and performance expectations for staff and communicate these through the formal employee performance management system.
• Provide informal feedback and periodically evaluate employee performance.
• Resolve informal complaints and grievances.
• Recommend appointment, promotion, or reassignment and develop work improvement plans, recommending personnel actions as necessary.
• Serve as an expert in the organization, development, and implementation of multiple complex projects involving the lifecycle management of digital content.
• Lead working groups, task forces, committees or ad hoc groups assigned responsibility for specific digital lifecycle management projects or tasks.
• Coordinate the details involved in special projects, defining tasks/assignments.
• Identify, develop, and implement options for improving the performance of the plan/projects.
• Communicate orally and in writing to both technical and non-technical staff concerning the management of digital collection activities.
• Work with staff to develop solutions for transfer, processing, and managing a wide variety of digital content from varied acquisitions sources.
• Serve as product owner and/or subject matter expert for development projects to support the lifecycle management of digital content.
• Direct day-to-day operations of digital content management programs to ensure ongoing, efficient, and trustworthy ingest and processing of digital collection content.
• Manage ongoing operations and continuous improvement of practices to ensure enduring access to digital collections content.
• Manage reporting on the status of growth of processed and unprocessed digital collections.
• Advise top management on major issues related to the acquisition and lifecycle management of digital content.
• Establish and maintain effective working relationships with staff at multiple levels throughout the service unit and across the Library, as well as with those in the larger digital content management community.
• Using knowledge of digital libraries and technical solutions, provide expert analysis and advice and develop solutions to solve issues and problems associated with digital lifecycle management.
• Identify and apply new analytical techniques to address unique situations.