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For Companies At a Glance
- Tasks: Manage client relationships and drive growth in IT services.
- Company: Digital Origin transforms UK businesses with seamless Connectivity as a Service solutions.
- Benefits: Enjoy a competitive salary, uncapped commission, and a vibrant team culture.
- Why this job: Join a dynamic team focused on innovation and client success in a fast-paced environment.
- Qualifications: Strong communication skills and experience in IT sales or account management required.
- Other info: Full-time role based in Towcester with a focus on teamwork and client satisfaction.
The predicted salary is between 36000 - 60000 £ per year.
Location: Pury Hill Business Park, Alderton Road, Towcester. NN12 7LS
Status: Full-time, Permanent
Hours: 37.5 hours per week between 8am – 6pm Mon to Fri
Salary: Very Competitive base + uncapped commission
The Company:
At Digital Origin, we are transforming the way UK businesses stay connected by delivering seamless Connectivity as a Service (CaaS) solutions. We offer IT, Connectivity, Telephony, and Mobile services, providing the simplicity of a single supplier, one helpdesk, and one monthly bill. Guided by our mission to Find, Win, Keep, and Evolve, we focus on building lasting client relationships and exceeding expectations. Our success is driven by a high-energy, positive culture of teamwork.
The Role:
Are you a relationship-driven Account Manager who thrives in the fast-paced world of Managed IT Services?
We’re seeking multiple proactive, commercially minded Account Managers to join our team. You’ll manage client relationships, identify growth opportunities, and assist UK businesses in navigating cloud, connectivity, mobile, telephony, cybersecurity, and digital transformation confidently.
Main Duties:
- Building and maintaining client relationships
- Managing a portfolio of SMB/SME clients across IT infrastructure, cloud, connectivity, and security
- Driving client retention and identifying upsell/cross-sell opportunities
- Acting as a trusted advisor—bridging commercial and technical conversations
- Collaborating with technical teams to ensure delivery aligns with business outcomes
- Creating account plans and forecasting revenue growth
Skills & Qualifications:
- Good technical awareness
- Excellent communication and presentation skills
- Proven ability to build trust with clients and win business
- A proactive approach to staying updated on IT trends and emerging technologies
- Experience in sales or account management within the IT services or MSP industry
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Account Manager employer: Digital Origin Solutions Ltd
Contact Detail:
Digital Origin Solutions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager
✨Tip Number 1
Familiarise yourself with the latest trends in IT services and Managed IT Solutions. Being knowledgeable about current technologies will help you engage in meaningful conversations with potential clients and demonstrate your expertise.
✨Tip Number 2
Network with professionals in the IT and connectivity sectors. Attend industry events or join relevant online forums to connect with others in the field. This can lead to valuable insights and potential referrals that may help you stand out as a candidate.
✨Tip Number 3
Prepare to showcase your relationship-building skills during interviews. Think of specific examples where you've successfully managed client relationships or resolved conflicts, as these experiences will highlight your suitability for the Account Manager role.
✨Tip Number 4
Research Digital Origin thoroughly. Understand their services, mission, and company culture. Tailoring your approach to align with their values will show your genuine interest in the role and help you make a strong impression.
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management and IT services. Use keywords from the job description, such as 'client relationships', 'upsell/cross-sell opportunities', and 'technical awareness' to catch the employer's attention.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for building client relationships and your understanding of the Managed IT Services sector. Mention specific examples of how you've successfully managed accounts or driven growth in previous roles.
Showcase Your Skills: In your application, emphasise your communication and presentation skills. Provide examples of how you've effectively communicated with clients and collaborated with technical teams to achieve business outcomes.
Research Digital Origin: Familiarise yourself with Digital Origin's services and mission. Understanding their approach to Connectivity as a Service (CaaS) will help you align your application with their values and demonstrate your genuine interest in the role.
How to prepare for a job interview at Digital Origin Solutions Ltd
✨Research the Company
Before your interview, take some time to understand Digital Origin's services and mission. Familiarise yourself with their Connectivity as a Service (CaaS) solutions and how they help UK businesses. This knowledge will show your genuine interest in the role and help you tailor your responses.
✨Demonstrate Relationship-Building Skills
As an Account Manager, your ability to build and maintain client relationships is crucial. Prepare examples from your past experiences where you've successfully managed client accounts, resolved issues, or identified growth opportunities. Highlight your proactive approach and how it led to positive outcomes.
✨Showcase Technical Awareness
Given the technical nature of the role, be ready to discuss your understanding of IT infrastructure, cloud services, and cybersecurity. Brush up on current trends and emerging technologies in the industry, as this will demonstrate your commitment to staying informed and your ability to act as a trusted advisor.
✨Prepare Questions for the Interviewers
Interviews are a two-way street, so prepare insightful questions to ask your interviewers. Inquire about the team culture, the challenges they face in client management, or how success is measured in the role. This not only shows your interest but also helps you assess if the company is the right fit for you.
