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- Tasks: Lead client relationships and manage creative campaigns for global brands.
- Company: Join a vibrant social-first creative agency in East London.
- Benefits: Enjoy flexible working, extra holiday, and professional development opportunities.
- Other info: Collaborative team culture with exciting career growth potential.
- Why this job: Make an impact in a dynamic environment while working with top brands.
- Qualifications: 5+ years in client management with a background in marketing or digital.
The predicted salary is between 36000 - 60000 £ per year.
Digital Natives is a social first creative agency based in east London. Our rapidly growing team of creatives, strategists, designers, editors and account managers work together to create impactful content for our list of global brands, covering beauty, food & beverage and technology.
We're looking for an outstanding Senior Account Manager to join our team and be primarily responsible for the management of relationships with clients. They will ensure the smooth production of campaigns – from briefing designers and copywriters to managing budgets and an account executive. As the main point of contact for the agency's customers, the Senior Account Manager will also co-ordinate the resources needed to service projects, build strategic operational plans and balance the expectations of clients with the execution of creative work.
They will be expected to plan campaigns, and successfully develop business accounts creatively and financially, while playing a positive role in the agency's new business programme. This is a flexible role and you will spend time in meetings and briefings, as well as remaining in close contact with key clients. Travel is usually required for client visits, new business presentations, planning, brief taking or on shoots. Although your commitment will tend to be standard office hours, deadlines or the demands of a client may see you working early or late to ensure continued success.
ESSENTIAL JOB DUTIES:- Taking a lead in clients' marketing and digital strategies
- Leading a team to provide the utmost level of client service
- Liaising with clients and partner agencies at a midweight level on a day-to-day basis
- Promoting the expansion of business with existing clients
- Working with other senior managers to generate new accounts
- Completing projects to a specific schedule and within an agreed budget
- Establishing internal processes and workflows to ensure best practice within the teams
- Liaising regularly with platforms e.g. Meta, Google, Pinterest & TikTok
- Actively seeking opportunities to promote the agency and its work to generate leads
- Using your skills to push clients, and the agency, creatively and strategically
- At least 5 years experience in professional client relationship management
- A background in marketing, social, digital or technology
- The ability to plan and strategise at a midweight level
- A persuasive and confident approach to creative projects
- Excellent written and oral communication skills
- Effective team management capabilities
- A keen attention to detail and budgetary restraints
- Full awareness of creative processes and techniques – especially digital platforms
£43k (rising to £45k on successfully passing probation)
BENEFITS:- Flexible working (2 days remote, 3 in office)
- Additional holiday day for each year of employment
- Additional day holiday for your birthday
- External & internal dedicated training & development programmes
- Summer working hours
- Winter & Summer team socials
- Private Medical Insurance
- Cycle to work scheme
- Company iPhone
Senior Account Manager in London employer: Digital Natives
Contact Detail:
Digital Natives Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Account Manager in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your best work and showcases your experience in client relationship management. When you land that interview, bring it along and use it to demonstrate how you can add value to their team.
✨Tip Number 3
Prepare for the interview by researching the agency and its clients. Understand their campaigns and think about how you can contribute to their success. This will not only impress them but also help you feel more confident during the conversation.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive and engaged with our brand!
We think you need these skills to ace Senior Account Manager in London
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your 5+ years of experience in client relationship management. We want to see how you've successfully managed accounts and built strong relationships with clients in the past.
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific skills and experiences that match the Senior Account Manager role. We love seeing how you can connect your background to what we do at Digital Natives.
Be Creative: Since we're a creative agency, let your personality shine through in your application. Use engaging language and showcase your creative thinking. We want to see how you can push boundaries and think outside the box!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Digital Natives
✨Know Your Clients
Before the interview, research the agency's key clients and their recent campaigns. Understanding their brand values and target audience will help you demonstrate how you can manage and enhance these relationships effectively.
✨Showcase Your Strategic Thinking
Prepare to discuss specific examples of how you've successfully planned and executed marketing strategies in the past. Highlight your ability to balance client expectations with creative execution, as this is crucial for a Senior Account Manager role.
✨Demonstrate Team Leadership Skills
Be ready to talk about your experience in leading teams and managing projects. Share instances where you’ve motivated your team to deliver exceptional results, as well as how you’ve handled any challenges that arose during the process.
✨Communicate Clearly and Confidently
Practice articulating your thoughts clearly and confidently. Since excellent communication skills are essential for this role, consider doing mock interviews with friends or using video recordings to refine your delivery.