AI Automation Apprentice in Birmingham

Please note that this is an apprenticeship position and therefore anyone with more than six months professional experience working in AI and Automation or who holds a degree or Master’s degree in a subject such as AI will not be eligible. You will also need to commit to completing a Level 4 AI Automation Practitioner Apprenticeship.

About Crimson: At Crimson, we help public-serving organisations use data, digital and AI to deliver better outcomes for people. Working here means tackling meaningful problems, delivering work that stands up to scrutiny, and doing it with people who care how it’s done. Crimson Limited is a technology consultancy and Microsoft Solutions Partner that guides forward-thinking leaders through digital transformation using Microsoft technology and AI. We exist to help organisations make better decisions and deliver better services. That responsibility shapes our standards, our culture and our expectations of one another. We are ambitious about impact, careful about delivery, and honest about the realities of change.

About this role: We are hiring an AI and Automation Apprentice to train and work alongside experienced Microsoft consultants on real client engagements. You will spend time building AI-powered applications and automating client operations across the Microsoft Azure & M365 stacks. Modern Microsoft AI tooling sits at the heart of how we deliver, from Copilot Studio to Microsoft Foundry.

Duties and responsibilities:

• You will spend time identifying use cases, designing, planning and building AI and Automation solutions for clients.
• You will work alongside the Chief Technology Officer, Principal Consultants and Lead Consultants to deliver and operationalise AI solutions using Microsoft technologies.
• Build Power Apps, Power Automate flows, Power Pages and Copilot Studio agents that automate manual processes.
• Integrate Copilot with Line-of-Business Systems such as Microsoft 365, SharePoint and Power Platform.
• Run discovery and process-mapping sessions with client stakeholders to identify automation and AI candidates.
• Produce Power BI dashboards and supporting data models that surface insight from operational data.
• Help configure and govern Microsoft 365 Copilot deployments, including security, prompt design and adoption tracking.
• Help design, prototype and test AI solutions, including Large Language Model (LLM) integrations, retrieval-augmented generation, agentic workflows and structured-output patterns.
• Build well-scoped components and ship them through GitHub and Azure DevOps pipelines.
• Support evaluation, observability and prompt iteration for live AI features.

Desired Skills:

• Proven interest in AI, automation and modern software delivery using the Microsoft technology stack.
• An interest in business, the world around you and how technology is changing.
• An interest in using technology to solve business problems.
• Strong interpersonal skills with the ability to work well both in a team and on your own.
• A commitment to continuous learning and professional development.
• A logical, structured approach to problem solving.
• Attention to detail and ability to follow processes.
• Self-motivation and integrity.
• Experience using AI assistants such as Copilot, ChatGPT, Claude or Gemini in study, work or home.

Essential Qualifications:

• 7 GCSE’s (or equivalent) at grades 9-4 or A-C including English and Mathematics.
• 3 A Levels at grades A - C (or equivalent) in STEM subjects.
• Applications are encouraged from graduates in subjects including Maths, Physics, Chemistry, Biochem, Statistics, Computer Science who are looking for an apprenticeship route to an AI and Automation career.

Salary: £22,000 increasing to £25,000 based on performance in the first 12 months.

Location: Crimson offer hybrid working, 3 days in the office, 2 days remote however applicants must be willing to attend the office (Birmingham: B37 7YE) 5 days per week when requested. (E.g. during induction).

Why join us:

• Be part of a thriving and dynamic company, that has been voted one of The Times Best Companies to work for in the UK, and where everyone can have a direct impact on our success.
• Work in a supportive, structured yet fun environment alongside 6 other apprentices, where you get the help, feedback and mentoring from experienced Microsoft consultants to shape your career.
• Earn a competitive salary while you learn, with a pension and 25 days holiday (plus bank holidays).
• Real delivery from day one. Live client engagements not synthetic exercises.
• Modern AI tooling; Azure OpenAI, Copilot Studio and the wider Microsoft AI stack as core working tools.
• Microsoft certifications; Funded support for professional certifications across Microsoft Azure, Microsoft 365, and AI.
• Career trajectory; a clear route into a permanent role on successful completion of the Level 4 AI & Automation apprenticeship.

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