At a Glance
- Tasks: Engage customers and create a vibrant, culturally rich shopping experience.
- Company: Join TALES House London, a unique multi-brand retail space celebrating African culture.
- Benefits: Full-time role with flexible shifts, including weekends, in a dynamic environment.
- Other info: Opportunity to work in a close-knit team and grow your retail skills.
- Why this job: Be part of an innovative team that blends retail, community, and culture.
- Qualifications: Passion for customer service and a love for diverse cultures.
The predicted salary is between 22000 - 28000 £ per year.
Location: Oxford Street, London
Employment Type: Full-time and Shift-based (including weekends)
About TALES House London
TALES House London is a curated, multi-brand experiential retail space by Bellafricana, located on Oxford Street. The space brings together a rotating selection of African and diaspora brands across fashion, beauty, lifestyle, and creative industries. More than a traditional retail store, TALES House is designed as a storytelling and discovery space where customers engage with products, people, culture, and experiences in an immersive and memorable way. The space combines retail, community, and culture to create a unique customer experience both in-store and beyond. The space operates 7 days a week (approx. 10 am – 8 pm) with a small, close-knit team.
Key Responsibilities
- Welcome and engage customers, creating a warm, memorable, and culturally rich in-store experience
- Support in-store activations, campaigns, pop-ups, and experiential events
- Maintain the cleanliness, organisation, and overall visual presentation of the store at all times
- Support visual merchandising activities, including product displays, arrangement, and presentation standards
- Assist with merchandising, stock handling, tagging, replenishment, and inventory organisation
- Ensure product displays remain visually appealing, customer-friendly, and aligned with the TALES House brand experience
- Support day-to-day retail operations, including opening and closing procedures where required
- Work collaboratively with the management team to ensure smooth store operations and exceptional customer experience
- Represent TALES House London professionally and positively at all times
Retail Brand Experience Assistant employer: Digital Marketing Skill Institute
At TALES House London, we pride ourselves on being more than just a retail space; we are a vibrant community hub located on the iconic Oxford Street. Our close-knit team enjoys a dynamic work culture that fosters creativity and collaboration, with ample opportunities for personal and professional growth. Employees benefit from engaging with diverse brands and cultures, making every day a unique experience in an environment that values inclusivity and storytelling.
Contact Details:
Digital Marketing Skill Institute Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Retail Brand Experience Assistant
✨Tip Number 1
Get to know the brand! Before you step into that interview, dive deep into TALES House London and its mission. Understanding their unique blend of culture and retail will help you connect with the team and show your genuine interest.
✨Tip Number 2
Practice your people skills! As a Retail Brand Experience Assistant, you'll be engaging with customers daily. Role-play with friends or family to boost your confidence in creating that warm, memorable experience they’re looking for.
✨Tip Number 3
Show off your creativity! Think about how you can contribute to in-store activations and visual merchandising. Bring some ideas to the table during your interview to demonstrate your proactive approach and passion for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the TALES House team. Don’t miss out on this opportunity!
We think you need these skills to ace Retail Brand Experience Assistant
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about creating memorable experiences for customers and how you connect with our brand's mission.
Tailor Your CV:Make sure to customise your CV for the Retail Brand Experience Assistant position. Highlight any relevant experience in retail, customer service, or events that aligns with what we do at TALES House London.
Be Authentic:We love genuine personalities! Don’t be afraid to let your unique voice come through in your application. Share your story and what makes you a great fit for our close-knit team.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you quicker!
How to prepare for a job interview at Digital Marketing Skill Institute
✨Know the Brand Inside Out
Before your interview, dive deep into TALES House London and Bellafricana. Understand their mission, values, and the unique customer experience they offer. This knowledge will help you connect your answers to their brand ethos during the interview.
✨Showcase Your Customer Engagement Skills
As a Retail Brand Experience Assistant, engaging with customers is key. Prepare examples from your past experiences where you created memorable interactions or resolved customer issues. Highlighting these skills will demonstrate your fit for the role.
✨Be Ready for Practical Scenarios
Expect questions about how you would handle specific situations in-store, like managing busy periods or setting up displays. Think through potential scenarios and how you would approach them, showing your problem-solving skills and creativity.
✨Dress the Part
Since this role is in a creative retail environment, your appearance should reflect the brand's aesthetic. Dress smartly but also show a bit of your personality. This will not only make a good impression but also demonstrate your understanding of the brand's culture.
