At a Glance
- Tasks: Engage customers and create memorable experiences in a vibrant retail space.
- Company: Join TALES House London, a unique multi-brand experiential retail hub.
- Benefits: Full-time role with opportunities for growth in a dynamic environment.
- Other info: Work in a fast-paced, creative setting on iconic Oxford Street.
- Why this job: Be part of a culturally rich team and showcase amazing African brands.
- Qualifications: Retail or customer service experience preferred; passion for fashion and culture is a plus.
The predicted salary is between 25000 - 30000 £ per year.
Location: Oxford Street, London
Employment Type: Full-time and Shift-based (including weekends)
About TALES House London
TALES House London is a curated, multi-brand experiential retail space by Bellafricana, located on Oxford Street. The space brings together a rotating selection of African and diaspora brands across fashion, beauty, lifestyle, and creative industries. More than a traditional retail store, TALES House is designed as a storytelling and discovery space where customers engage with products, people, culture, and experiences in an immersive and memorable way. The space combines retail, community, and culture to create a unique customer experience both in-store and beyond. The space operates 7 days a week (approx. 10 am – 8 pm) with a small, close-knit team.
Key Responsibilities
- Welcome and engage customers, creating a warm, memorable, and culturally rich in-store experience
- Support in-store activations, campaigns, pop-ups, and experiential events
- Maintain the cleanliness, organisation, and overall visual presentation of the store at all times
- Support visual merchandising activities, including product displays, arrangement, and presentation standards
- Assist with merchandising, stock handling, tagging, replenishment, and inventory organisation
- Ensure product displays remain visually appealing, customer-friendly, and aligned with the TALES House brand experience
- Support day-to-day retail operations, including opening and closing procedures where required
- Work collaboratively with the management team to ensure smooth store operations and exceptional customer experience
- Represent TALES House London professionally and positively at all times
Qualifications & Requirements
- Bachelor’s degree in Fashion Design, Marketing, or other related courses preferred
- Previous experience in retail, hospitality, customer service, or customer-facing roles is an advantage
- Experience or interest in visual merchandising and retail presentation
- Strong communication and interpersonal skills
- Confident, friendly, and comfortable engaging with customers
- Good visual eye and strong attention to detail
- Strong understanding of store presentation and customer experience standards
- Proactive, organised, and able to take initiative
- Comfortable working in a fast-paced, multi-brand retail environment
- Interest in fashion, lifestyle, beauty, culture, or creative brands
Retail Brand Experience Assistant in Oxford employer: Digital Marketing Skill Institute
At TALES House London, we pride ourselves on being more than just a retail space; we are a vibrant community hub located on the iconic Oxford Street. Our close-knit team enjoys a dynamic work culture that fosters creativity and collaboration, with ample opportunities for personal and professional growth in the exciting world of African and diaspora brands. Join us to be part of a unique storytelling experience that celebrates culture and connection while enjoying the benefits of a supportive environment and flexible shift patterns.
Contact Details:
Digital Marketing Skill Institute Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Retail Brand Experience Assistant in Oxford
✨Tip Number 1
Get to know the brand! Before you step into that interview, dive deep into TALES House London and understand their mission. Familiarise yourself with the brands they showcase and the experiences they offer. This will help you connect your passion for retail and culture with what they stand for.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on how you can bring your previous retail or customer service experience to life, especially in creating memorable customer interactions. Confidence is key!
✨Tip Number 3
Show off your creativity! Since this role involves visual merchandising, think about how you can present products in an engaging way. Bring along ideas or examples of displays you've created before, or even sketch out some concepts. Let your imagination shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the TALES House team. We can’t wait to see what you bring to the table!
We think you need these skills to ace Retail Brand Experience Assistant in Oxford
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see your genuine interest in retail and how you connect with our brand's mission of celebrating African and diaspora cultures.
Tailor Your CV:Make sure to customise your CV for this position. Highlight any relevant experience in retail, customer service, or visual merchandising. We love seeing how your background aligns with what we do at TALES House!
Craft a Compelling Cover Letter:Your cover letter is your chance to tell us why you're the perfect fit for the Retail Brand Experience Assistant role. Share specific examples of your past experiences and how they relate to creating memorable customer experiences.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at Digital Marketing Skill Institute
✨Know the Brand Inside Out
Before your interview, dive deep into TALES House London and Bellafricana. Understand their mission, values, and the brands they showcase. This knowledge will help you connect your experiences to their vision and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Engagement Skills
As a Retail Brand Experience Assistant, engaging with customers is key. Prepare examples from your past roles where you created memorable customer experiences. Highlight your communication skills and how you can make every interaction warm and culturally rich.
✨Visual Merchandising Know-How
Since visual presentation is crucial, brush up on your merchandising skills. Bring ideas or examples of how you've previously arranged displays or improved store aesthetics. This will demonstrate your proactive approach and eye for detail, which are essential for this role.
✨Be Ready for a Fast-Paced Environment
TALES House operates in a dynamic setting, so be prepared to discuss how you handle pressure and multitasking. Share specific instances where you've thrived in busy environments, showcasing your organisational skills and ability to take initiative.
