- Salesforce & Business Systems Administrator
- London/ Hybrid
We are working with a growing business looking for a proactive Salesforce & Business Systems Administrator to take ownership of its CRM platform and wider business systems.
This is a hands-on role for someone who enjoys improving systems, streamlining processes and ensuring technology supports the effective running of a business. You will be responsible for the day-to-day administration and optimisation of Salesforce, working across automation, integrations, reporting and data compliance.
This is not a developer-level position. Instead, we are looking for someone who can confidently manage and configure Salesforce, solve problems and identify opportunities to make systems work better.
Key Responsibilities
- Take ownership of the Salesforce platform, including configuration, maintenance and ongoing optimisation.
- Build, maintain and improve Salesforce flows to automate business processes.
- Create and maintain dashboards, reports and performance metrics.
- Manage integrations between Salesforce and other business systems.
- Maintain accurate CRM data and improve data quality.
- Support GDPR compliance, consent management, unsubscribe processes and data governance.
- Manage user access, troubleshoot issues and provide internal support.
- Identify opportunities to streamline workflows and improve operational efficiency.
- Document system processes, configurations and best practices.
About You
- Previous experience administering and managing Salesforce.
- Strong knowledge of Salesforce flows, automation, dashboards and reporting.
- Experience managing CRM integrations and data processes.
- An understanding of GDPR, consent management and unsubscribe requirements.
- A logical and analytical approach to troubleshooting.
- Excellent attention to detail and organisational skills.
- A proactive approach with the confidence to take ownership and work independently.
- Strong communication skills and the ability to support non-technical colleagues.
The Opportunity
This is an excellent opportunity to take ownership of a key business system, influence how it is used across an organisation and make a tangible difference to operational efficiency.
We are looking for someone who enjoys taking responsibility, improving processes and getting the very best out of Salesforce.
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Salesforce & Business Systems Administrator - B2B events and marketing business- London/ Hybrid employer: Digital Lemon Talent
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