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For Companies At a Glance
- Tasks: Install and service cutting-edge medical technology to help cancer patients.
- Company: Join Elekta, a global leader in MedTech with a mission to provide hope.
- Benefits: Enjoy up to 25 paid vacation days, private medical insurance, and a car allowance.
- Why this job: Make a real difference in healthcare while developing your engineering skills.
- Qualifications: HNC or equivalent in engineering, with experience in a service environment.
- Other info: Be part of an innovative team with great learning and development opportunities.
The predicted salary is between 35000 - 45000 £ per year.
We don’t just build technology. We build hope for everyone dealing with Cancer.
The Field Service Engineer is responsible for the installation and servicing of all Elekta products within the UK, with a primary focus on MR-Linac systems. This is a home-based role requiring travel throughout the UK as directed by the Regional Service Manager.
What you’ll do at Elekta
- Join a driven global team in the UK Service Team of ten members.
- Work with diverse skills including fault finding complex electronic systems down to component level and adjusting the radiation beam to meet required specs.
Responsibilities
- Perform planned maintenance, emergency corrective maintenance, upgrades, installation work, courtesy calls to local customers, and telephone support from office or remote locations.
- Work following Elekta’s safety instructions and procedures.
- Report issues or problems affecting Elekta, product reliability, or personnel safety to the Service Manager promptly.
- Provide feedback on problems, solutions, or opportunities to the Service Manager for communication to other parties.
- Perform corrective maintenance independently within timescales, escalating problems if required, maintaining problem ownership until customer satisfaction.
- Install all systems in the product portfolio to required specifications and project timelines without supervision.
What you bring
- Minimum HNC or equivalent in a related engineering discipline.
- Completion of all relevant Elekta technical training up to 3rd line.
- Competent with relevant IT technology including Windows OS, Microsoft Office applications, and networking.
- Excellent interpersonal and communication skills.
- Experience in a service environment.
- Demonstrable drive and commitment to Elekta and tasks in hand.
- Clean Driving Licence.
Work for a higher purpose, providing hope for those dealing with cancer worldwide. Be part of an international innovative team with opportunities for learning and development.
Benefits in the UK include up to 25 paid vacation days plus bank holidays, Holiday Purchase Scheme, Private Medical Insurance, Attractive Employer Pension Contribution, Life Assurance, and Car allowance.
Hiring process
Apply by submitting your application and resume in English via the “Apply” button on the website. Applications by email are not accepted.
Your Elekta contact
Contact the responsible Global Talent Acquisition Partner, Nidhi Sarkar.
Equal Opportunity Employer Statement
Elekta evaluates qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, genetic information, national origin, disability, veteran status, or other protected statuses in applicable locations.
About Elekta
Elekta is a MedTech company providing software and hardware to hospitals and clinics worldwide. The company is committed to delivering solutions securely and sustainably, financially, environmentally, and for employee value contributions.
Field Service Engineer – UK South Elekta Kaiku Crawley, United Kingdom employer: Digital Health Jobs
Contact Detail:
Digital Health Jobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer – UK South Elekta Kaiku Crawley, United Kingdom
✨Tip Number 1
Network like a pro! Reach out to current or former Elekta employees on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions related to field service engineering. Think about how your skills match the job description and be ready to share specific examples of your past experiences.
✨Tip Number 3
Show your passion for the role! When you get the chance to speak with the hiring team, let them know why you’re excited about working at Elekta and how you can contribute to their mission of providing hope for cancer patients.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows that you’re genuinely interested in the position. Plus, it’s a great way to reiterate your enthusiasm for the role.
We think you need these skills to ace Field Service Engineer – UK South Elekta Kaiku Crawley, United Kingdom
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Field Service Engineer role. Highlight your relevant experience, especially in servicing and installing complex electronic systems. We want to see how your skills align with what we do at Elekta!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about working with Elekta and how you can contribute to our mission of providing hope for those dealing with cancer. Keep it concise but impactful!
Showcase Your Technical Skills: Don’t forget to mention your technical qualifications and any relevant training you've completed. We’re looking for someone who’s competent with IT technology and has a solid engineering background, so make that clear in your application!
Apply Through Our Website: Remember, the best way to apply is through our website using the 'Apply' button. This ensures your application gets to the right place and helps us keep track of all candidates. We can’t wait to see your application!
How to prepare for a job interview at Digital Health Jobs
✨Know Your Tech
Familiarise yourself with Elekta's products, especially the MR-Linac systems. Understand their features and common issues. This will help you demonstrate your technical knowledge and show that you're genuinely interested in the role.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled complex electronic faults in the past. Be ready to discuss your thought process and the steps you took to resolve issues. This will highlight your ability to maintain problem ownership and ensure customer satisfaction.
✨Communicate Effectively
Practice articulating your thoughts clearly and concisely. Since excellent interpersonal skills are crucial for this role, consider doing mock interviews with a friend to refine your communication style and ensure you can convey technical information effectively.
✨Understand the Company Culture
Research Elekta’s mission and values, particularly their commitment to providing hope for those dealing with cancer. Be prepared to discuss how your personal values align with theirs, as cultural fit is often just as important as technical skills.