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- Tasks: Lead operations for the Welsh Admin Portal, ensuring seamless referral management.
- Company: Join DHCW, a key player in NHS Wales with a focus on innovation.
- Benefits: Enjoy flexible working, competitive salary, 28 days leave, and career development opportunities.
- Why this job: Make a real difference in healthcare by supporting vital NHS applications.
- Qualifications: Experience with Welsh Admin Portal or similar systems, strong communication skills required.
- Other info: Be part of a supportive team dedicated to improving health services in Wales.
The predicted salary is between 36000 - 60000 £ per year.
The Welsh Admin Portal (WAP) allows users in the Local Health Boards Medical Records teams to seamlessly interact with the local Patient Administration Service (PAS) resulting in the referral being created in the PAS electronically. Subsequently, in conjunction with the Welsh Clinical Portal (WCP) and Welsh Care Records Service (WCRS), the WAP application generates the necessary information needed for a Consultant to prioritise the referral. WCP provides electronic updates back to WAP and WCCG and stores the updated referrals in WCRS. WAP is used to manage the progression of the referral in PAS through to being ready for booking.
We are looking for a talented, enthusiastic and motivated individual to join our Software Applications team supporting this major National software application that forms the backbone of the NHS in Wales. Someone who has had either grass-roots experience of the Welsh Admin Portal or has helped develop or support equivalent systems in the past will be required to take a flexible and innovative approach combined with excellent interpersonal, communication and organisational skills to ensure that the application performs to the requirements of its users.
You will take responsibility for leading all operational aspects of the Welsh Admin Portal. Working for DHCW offers lots of employee benefits, including flexible working, a competitive salary, 28 days of annual leave plus Bank Holidays and opportunities for career development. We are committed to recognising and celebrating our staff as the most valuable part of our organisation.
- Management, operation support and development of the Welsh Admin Portal
- Line management responsibilities for a team of application operations engineers
- Configuration and performance of the solution
- Becoming the subject expert to provide guidance and technical advice to colleagues and NHS staff
- Managing change and requirements
Other areas of the role will be to work with our customer organisations, Welsh Government and other health services to help lead us in the future direction of referral systems in Wales as well as make sure the current system always remains operational.
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Senior Application Operations Engineer in Cardiff employer: Digital Health and Care Wales
Contact Detail:
Digital Health and Care Wales Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Application Operations Engineer in Cardiff
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, especially those who work with the Welsh Admin Portal or similar systems. A friendly chat can open doors and give you insights that might just land you that interview.
✨Tip Number 2
Show off your skills! If you've got experience with application operations or management, make sure to highlight that in conversations. Share specific examples of how you've improved systems or processes in the past.
✨Tip Number 3
Be proactive! Don’t wait for job postings to pop up. Reach out directly to companies you’re interested in, like DHCW, and express your enthusiasm for their work. Sometimes, a little initiative goes a long way!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of our team at StudySmarter.
We think you need these skills to ace Senior Application Operations Engineer in Cardiff
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Application Operations Engineer role. Highlight your experience with systems like the Welsh Admin Portal or similar applications, and don’t forget to showcase your management and operational skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your background makes you the perfect fit for our Software Applications team. Be sure to mention any relevant projects or experiences.
Show Off Your Communication Skills: Since this role involves working with various stakeholders, make sure to demonstrate your excellent interpersonal and communication skills in your application. We want to see how you can effectively convey technical information to non-technical audiences!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Digital Health and Care Wales
✨Know Your Stuff
Make sure you have a solid understanding of the Welsh Admin Portal and its functionalities. Brush up on how it interacts with the Patient Administration Service and other systems like the Welsh Clinical Portal. Being able to discuss these details will show your genuine interest and expertise.
✨Showcase Your Experience
If you've worked with similar systems or have hands-on experience with the Welsh Admin Portal, be ready to share specific examples. Talk about challenges you faced and how you overcame them. This will demonstrate your problem-solving skills and adaptability.
✨Communicate Clearly
Since this role involves liaising with various stakeholders, practice articulating your thoughts clearly and concisely. Use examples from your past roles to illustrate your communication style and how you’ve successfully collaborated with teams or clients.
✨Ask Insightful Questions
Prepare some thoughtful questions about the future direction of referral systems in Wales or how the team collaborates with the Welsh Government. This shows that you're not just interested in the role but also in contributing to the bigger picture.