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For Companies At a Glance
- Tasks: Design customer journeys and optimise conversion funnels for impactful SaaS products.
- Company: Join a tech-for-good company that creates life-changing software for over a million users.
- Benefits: Enjoy 25 days holiday, private health coverage, and a personal development budget.
- Why this job: Be part of a collaborative culture with clear career progression and exciting design challenges.
- Qualifications: 2+ years in CRO-focused design, strong analytical skills, and proficiency in design tools required.
- Other info: Work in a friendly, fast-paced environment with opportunities for personal growth.
The predicted salary is between 32000 - 48000 £ per year.
- 6-month Fixed Term Contract with potential to go permanent
- Hybrid in West London
We’re partnering with a market-leading events and exhibitions business that delivers large-scale, international exhibitions and industry communities across multiple sectors.
They’re in the middle of a serious digital transformation – investing heavily in product, UX, engineering, CRM and cloud – with a clear mandate to modernise their technology ecosystem and compete with more digitally mature players in the market.
This is a brand-new UX role, reporting directly into the Head of Product, and working closely with Product, Engineering, CRM, Marketing and Event teams.
The Role
- Own and design end-to-end experiences across: registration journeys, event apps, exhibitor & sponsor tools, internal platforms, post-event engagement
- Working on defined journey maps and turning scoped concepts into wireframes and prototypes
- Taking a single step in a wider journey and refining it into something intuitive and conversion-focused
- Collaborating with Delivery team once projects move into build
- Influencing stakeholders who aren’t designers or technologists
- High-level, strategic UX with hands-on prototyping.
What They’re Looking For
- Prototype quickly and bring ideas to life
- Shape user journeys from the ground up
- Influence non-tech stakeholders (marketing, sales, ops)
- Proven experience in complex digital ecosystems (not just single-product UX)
- Strong journey mapping and service design capability
- Comfortable working independently
- Strong portfolio demonstrating end-to-end thinking
- Proficiency in Figma
Bonus: Experience in events, exhibitions, marketplaces or similarly complex, multi-stakeholder environments.
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User Experience Designer employer: Digital Gurus
Contact Detail:
Digital Gurus Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land User Experience Designer
✨Tip Number 1
Familiarise yourself with the company's products and mission. Understanding how their SaaS solutions impact users will help you articulate your passion for tech for good during interviews.
✨Tip Number 2
Showcase your analytical skills by preparing examples of past projects where you've successfully improved conversion rates or user experiences. Be ready to discuss the methodologies you used, such as A/B testing.
✨Tip Number 3
Stay updated on the latest UX trends and tools. Mentioning recent developments in your field during conversations can demonstrate your commitment to growth and innovation.
✨Tip Number 4
Prepare to discuss your collaborative experiences. This role values teamwork, so think of specific instances where you've worked effectively with cross-functional teams to achieve design goals.
We think you need these skills to ace User Experience Designer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in UX and CRO design. Focus on relevant projects where you've improved customer journeys or conversion rates, and quantify your achievements where possible.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for user experience and your understanding of the company's mission. Mention specific skills that align with the job description, such as your experience with A/B testing and web analytics.
Showcase Your Portfolio: Include a link to your portfolio that demonstrates your design process and outcomes. Highlight case studies that reflect your analytical skills and ability to solve real user problems through design.
Prepare for Interviews: Be ready to discuss your design decisions and the rationale behind them. Prepare examples of how you've collaborated with teams and stakeholders, and be familiar with current trends in UX design to show your commitment to growth.
How to prepare for a job interview at Digital Gurus
✨Showcase Your Design Process
Be prepared to discuss your design process in detail. Explain how you approach user research, iterate on designs, and incorporate feedback. This will demonstrate your analytical skills and ability to work collaboratively.
✨Prepare for Technical Questions
Since the role involves tools and processes, brush up on your knowledge of A/B testing, web analytics, and any relevant design tools. Being able to discuss these topics confidently will show that you're well-versed in the technical aspects of UX design.
✨Demonstrate Your Passion for User Experience
Express your enthusiasm for creating impactful user experiences. Share examples of how your previous work has positively affected users and how you stay updated with industry trends. This will resonate with the company's mission of tech for good.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's design culture, team dynamics, and future projects. This not only shows your interest in the role but also helps you gauge if the company aligns with your values and career goals.