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- Tasks: Support and enhance engineering applications, focusing on Siemens Teamcenter for global users.
- Company: Major manufacturing organisation with a strong IT Engineering Systems team.
- Benefits: Onsite role with sponsorship available, competitive salary, and career development opportunities.
- Why this job: Be the go-to expert in system support and make a real impact on engineering performance.
- Qualifications: Experience with Siemens Teamcenter and a background in engineering systems support.
- Other info: Collaborative environment with opportunities for continuous improvement and user engagement.
The predicted salary is between 35000 - 45000 £ per year.
We’re recruiting an Engineering Systems Support Engineer to join a Group IT Engineering Systems team within a major manufacturing organisation. This team ensures global engineering functions have reliable, high-performing software tools and platforms to deliver programmes successfully.
In this role, you’ll support, maintain and enhance core engineering applications across the PLM landscape, with a strong focus on Siemens Teamcenter, ensuring stability, performance, and continuous improvement across both project delivery and BAU activity.
You’ll take ownership across key engineering systems, ensuring effective support, issue resolution and ongoing optimisation across a global user base, including:
- Supporting, configuring and maintaining Teamcenter and related engineering applications
- Monitoring system performance, proactively identifying and resolving issues
- Performing root-cause analysis and implementing sustainable fixes
- Supporting system upgrades, patches and enhancements in collaboration with development teams
- Maintaining data integrity, workflows and user access across engineering systems
- Supporting infrastructure-related processes (e.g., system monitoring, scheduled jobs, server-related tasks)
- Gathering user requirements and translating them into system improvements or support solutions
- Supporting testing, documentation and release processes for system changes
- Acting as a key point of contact for engineering users, providing guidance and troubleshooting support
- Collaborating closely with global engineering teams, IT colleagues and third-party vendors
Strong experience supporting Siemens Teamcenter (RAC and/or Active Workspace) is required, along with a background in engineering systems support (PLM / CAD / CAE / manufacturing environments). A solid understanding of application support, system administration, and issue resolution is essential.
Experience working in a user-facing support role within engineering or manufacturing environments is necessary. You should be a confident communicator, able to build trust and support engineering stakeholders globally.
This role suits someone who enjoys being the go-to expert for system support and stability, balancing hands-on system administration with user engagement and continuous improvement. You’ll be proactive, detail-oriented and collaborative, taking real ownership of system performance and user experience while ensuring engineering teams can rely on the tools they use every day.
Support Engineering employer: Digital Gurus
Contact Detail:
Digital Gurus Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Engineering
✨Tip Number 1
Network like a pro! Reach out to current employees in the engineering systems support field, especially those working with Siemens Teamcenter. A friendly chat can give you insider info and might even lead to a referral.
✨Tip Number 2
Show off your skills! Prepare a mini portfolio or case studies showcasing your experience with PLM systems and issue resolution. This will help you stand out during interviews and demonstrate your hands-on expertise.
✨Tip Number 3
Be proactive in your follow-ups! After an interview, send a thank-you email highlighting your enthusiasm for the role and how you can contribute to system stability and user support. It keeps you fresh in their minds!
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are genuinely interested in joining our team. Plus, it shows you're keen on being part of our engineering systems support family.
We think you need these skills to ace Support Engineering
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Siemens Teamcenter and engineering systems support. We want to see how your skills match the job description, so don’t be shy about showcasing relevant projects or roles you've had!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Engineering Systems Support Engineer role. We love seeing enthusiasm and a clear understanding of what we do at StudySmarter.
Showcase Problem-Solving Skills: In your application, highlight specific examples where you've resolved issues or improved system performance. We’re looking for someone who can take ownership and proactively tackle challenges, so let us know how you’ve done this in the past!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Digital Gurus
✨Know Your Stuff
Make sure you brush up on Siemens Teamcenter and any related engineering applications. Be ready to discuss your experience with system support, issue resolution, and how you've improved system performance in the past.
✨Show Off Your Problem-Solving Skills
Prepare examples of how you've tackled issues in previous roles. Think about times when you performed root-cause analysis or implemented sustainable fixes. This will show that you can think critically and act decisively.
✨Communicate Like a Pro
Since this role involves being a key point of contact for users, practice explaining technical concepts in simple terms. Highlight your experience in user-facing support roles and how you've built trust with stakeholders.
✨Be Ready to Collaborate
This position requires working closely with global teams and third-party vendors. Prepare to discuss how you've successfully collaborated in the past, and be open to sharing ideas on how to enhance system performance and user experience.