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- Tasks: Provide top-notch support for global engineering applications and enhance system performance.
- Company: Join a leading global engineering and manufacturing firm with a focus on innovation.
- Benefits: Competitive salary, opportunities for growth, and a dynamic work environment.
- Why this job: Be the go-to tech guru and make a real difference in engineering software support.
- Qualifications: 3+ years in engineering systems support and strong troubleshooting skills.
- Other info: Exciting chance to work with cutting-edge technology and collaborate with global teams.
The predicted salary is between 45000 - 55000 £ per year.
We’ve partnered with a global engineering & manufacturing leader who is seeking a Systems Support Engineer to ensure the smooth operation, performance, and reliability of their mission-critical engineering software suite. You’ll act as the first point of contact for global technical support across applications such as Teamcenter, NX, Altair, Doors, Zuken, Automation Studio, and visualisation tools, supporting engineering teams worldwide. In this role, you’ll work across application support, system improvements, deployment of new features, and coordination with infrastructure teams, helping deliver stable, high-performing engineering environments at scale.
Responsibilities
- Provide 2nd & 3rd line support for global engineering applications
- Monitor, analyse and report on system performance, identifying and resolving issues
- Configure, test, and deploy application upgrades and new functionality
- Support server-side engineering system processes, scheduled tasks, and monitoring
- Create, manage, and test SCCM deployment packages
- Collaborate with engineering leaders to gather requirements and support new system enhancements
- Participate in application testing, validation, and project sign-off activities
Skills & Experience
- 3+ years’ experience supporting engineering systems or technical applications
- Strong troubleshooting and root cause analysis skills
- Hands-on background in application and/or hardware support
- Experience working with engineering software such as Teamcenter, NX, Altair, Doors, and Zuken
- Eligible to obtain UK Security Check (SC) clearance
System Support Engineer in Slough employer: Digital Gurus
Contact Detail:
Digital Gurus Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land System Support Engineer in Slough
✨Tip Number 1
Network like a pro! Reach out to your connections in the engineering and tech fields. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your projects and achievements in systems support. This gives potential employers a tangible look at what you can bring to the table.
✨Tip Number 3
Prepare for interviews by brushing up on common technical questions related to engineering software like Teamcenter and NX. Practice explaining your troubleshooting process clearly and confidently – it’s all about showing how you think on your feet!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace System Support Engineer in Slough
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Systems Support Engineer role. Highlight your experience with engineering software like Teamcenter and NX, and don’t forget to showcase your troubleshooting skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about supporting engineering systems and how your background aligns with our needs. Keep it engaging and personal – we love getting to know the real you!
Showcase Relevant Experience: When filling out your application, be sure to highlight any relevant experience you have in application support or system improvements. We’re looking for someone who can hit the ground running, so let us know what you've done that relates to this role!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us. Plus, it’s super easy – just a few clicks and you’re on your way!
How to prepare for a job interview at Digital Gurus
✨Know Your Tech Inside Out
Make sure you brush up on the engineering software mentioned in the job description, like Teamcenter and NX. Familiarise yourself with common issues and troubleshooting techniques, as you'll likely be asked to demonstrate your knowledge during the interview.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled technical challenges in the past. Think about specific instances where you identified a problem, analysed it, and implemented a solution. This will highlight your troubleshooting and root cause analysis skills.
✨Understand the Role's Responsibilities
Take time to understand the key responsibilities of the Systems Support Engineer role. Be ready to discuss how your experience aligns with providing 2nd and 3rd line support, monitoring system performance, and collaborating with engineering teams.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of your interview. Inquire about the team dynamics, ongoing projects, or how success is measured in this role. This shows your genuine interest and helps you assess if the company is the right fit for you.