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For Companies At a Glance
- Tasks: Manage client relationships and ensure successful campaign delivery in a creative agency.
- Company: Fast-paced, innovative agency working with global beauty brands.
- Benefits: Competitive salary, dynamic work environment, and opportunities for growth.
- Why this job: Join a creative team and make an impact on exciting campaigns.
- Qualifications: 3+ years in client management within a creative agency and strong commercial mindset.
- Other info: Collaborative culture with a focus on client satisfaction and revenue growth.
The predicted salary is between 36000 - 60000 £ per year.
We’re partnering with a fast‑paced, highly creative agency working across national and global beauty brands, to find an experienced Client Manager who thrives in dynamic, collaborative environments. This is a fantastic opportunity for someone who has worked within a creative agency setting and understands the pace, personality, and pressure that comes with delivering campaigns across multiple channels. Ideally, you’ll also have exposure to paid media campaigns (PPC, Paid Social, Performance Media) and feel confident discussing performance metrics with clients.
The Role
- You’ll act as the primary point of contact for a portfolio of agency clients — building trusted partnerships, ensuring campaign success, and identifying growth opportunities.
- This is a relationship‑led but commercially focused role.
- Own and nurture senior client relationships.
- Run regular check‑ins, campaign reviews, and performance discussions.
- Ensure client satisfaction and long‑term retention.
- Proactively manage expectations and resolve issues.
Growth & Commercial Focus
- Identify upsell and cross‑sell opportunities.
- Support renewal discussions.
Paid Media & Campaign Oversight
- Confidently discuss paid media performance metrics (ROAS, CPA, CTR, etc.).
- Liaise with internal paid media teams.
Internal Collaboration
- Work closely with Strategy, Creative, Paid Media, and Production teams.
- Ensure projects are delivered on time and on brief.
- Advocate internally for client objectives.
Experience Required
- 3+ years’ experience in Client Management / Account Management within a creative agency.
- Experience working alongside paid media teams.
- Strong commercial mindset with revenue growth exposure.
- Confident presenting to senior stakeholders.
- Highly organised and able to manage multiple accounts.
- Comfortable in a fast‑moving, deadline‑driven environment.
- Creative / Digital / Integrated Agency experience.
- Exposure to performance marketing campaigns.
- Proven client retention and growth record.
Success Measures
- Account revenue growth.
- Client satisfaction scores.
Apply now or message directly for more information.
Client Manager (Creative Agency) in Nottingham employer: Digital Gurus
Contact Detail:
Digital Gurus Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Manager (Creative Agency) in Nottingham
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up social media groups related to creative agencies. The more people you know, the better your chances of landing that Client Manager role.
✨Tip Number 2
Showcase your skills! Create a portfolio that highlights your experience in client management and paid media campaigns. Use real examples to demonstrate how you've driven success for previous clients. This will make you stand out when chatting with potential employers.
✨Tip Number 3
Prepare for those interviews! Research the agency and their clients, and be ready to discuss how you can help them grow. Brush up on performance metrics like ROAS and CPA so you can confidently talk shop with the team during your interview.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can give you an edge. Plus, it shows you're serious about joining the team and ready to dive into the fast-paced world of creative agencies.
We think you need these skills to ace Client Manager (Creative Agency) in Nottingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Client Manager role. Highlight your experience in creative agencies and any exposure to paid media campaigns, as this will show us you understand the fast-paced environment we thrive in.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about client management and how you've successfully built relationships in previous roles. Don’t forget to mention specific metrics or achievements that demonstrate your commercial mindset.
Showcase Your Communication Skills: As a Client Manager, communication is key! In your application, make sure to convey your ability to discuss performance metrics confidently and how you’ve managed client expectations in the past. This will help us see how you can advocate for our clients internally.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re proactive and keen to join our team!
How to prepare for a job interview at Digital Gurus
✨Know Your Clients
Before the interview, research the agency's key clients and their recent campaigns. Understanding their brand values and target audience will help you demonstrate your ability to build trusted partnerships and discuss performance metrics confidently.
✨Showcase Your Experience
Prepare specific examples from your past roles where you've successfully managed client relationships or delivered campaigns. Highlight any experience with paid media campaigns and how you’ve contributed to revenue growth or client satisfaction.
✨Be Ready for Metrics Talk
Brush up on key performance metrics like ROAS, CPA, and CTR. Be prepared to discuss how these metrics impact campaign success and client satisfaction, as this will show your commercial focus and understanding of the role.
✨Demonstrate Collaboration Skills
Think of examples that showcase your ability to work closely with creative, strategy, and paid media teams. Emphasise your organisational skills and how you ensure projects are delivered on time and meet client objectives.