At a Glance
- Tasks: Lead client relationships and develop impactful media strategies across various channels.
- Company: Ambitious full-service media agency focused on growth and innovation.
- Benefits: Competitive salary, career development, and a dynamic work environment.
- Other info: Opportunity to mentor a team and contribute to new business pitches.
- Why this job: Be at the forefront of client strategy and make a real difference in media.
- Qualifications: Proven media planning experience and strong leadership skills.
The predicted salary is between 60000 - 80000 £ per year.
We are working with an ambitious, full-service media agency to find a talented Client Services Director, a senior client leadership role at the heart of their growth strategy. This is a brilliant opportunity for an experienced media professional ready to own client relationships, lead a team, and drive genuine strategic impact across some of the agency's most important accounts.
The Role
You will act as the senior client partner across a portfolio of accounts, working closely with the Strategic Performance Director to develop and deliver client growth strategies. You will bring together the agency's full suite of capabilities across media planning, technology, performance creative, and training, into cohesive client roadmaps that deliver real results.
What You Will Be Doing
- Leading and developing day-to-day client relationships at senior stakeholder level
- Developing and owning media strategies across all channels, challenging clients and driving best practice
- Identifying and converting growth opportunities, proactively and without a brief
- Line managing and mentoring a team, conducting appraisals and setting clear objectives
- Contributing to new business pitches and agency marketing activity
- Fielding commercial conversations including rate negotiations and scope discussions
What We Are Looking For
- A highly proficient media planner with broad channel knowledge and strong strategic instincts
- Proven experience managing senior client relationships and building trust at all levels
- A natural leader who gets the best out of their team through delegation, coaching, and motivation
- Commercially aware, with an understanding of account profitability and growth levers
- Confident, diplomatic, and equally comfortable in a boardroom or a brainstorm
- Familiarity with technology, performance creative, or training offerings is a bonus
Client Services Director in London employer: Digital Gurus
Join a dynamic and ambitious full-service media agency that prioritises employee growth and development, offering a collaborative work culture where your strategic insights can drive real impact. As a Client Services Director, you'll benefit from a supportive environment that encourages innovation and leadership, with opportunities to mentor a talented team while working on high-profile accounts in a vibrant location. This role not only allows you to shape client relationships but also positions you at the forefront of the agency's growth strategy, making it an exciting place for professionals seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Client Services Director in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the media industry and let them know you're on the lookout for a Client Services Director role. You never know who might have the inside scoop on an opportunity that’s not even advertised yet.
✨Tip Number 2
Prepare for those interviews by researching the agency's recent projects and clients. Show them you’re not just another candidate; you’re genuinely interested in their work and ready to contribute to their growth strategy.
✨Tip Number 3
Practice your pitch! Be ready to discuss how you can lead client relationships and drive strategic impact. Highlight your past successes and how they align with the agency's goals—this is your chance to shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Client Services Director in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Client Services Director role. Highlight your media planning expertise and any leadership roles you've held, as we want to see how you can drive strategic impact.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about client relationships and how you’ve successfully managed senior stakeholders in the past. Be genuine and let your personality come through!
Showcase Your Achievements:When detailing your experience, focus on specific achievements that demonstrate your ability to develop media strategies and lead teams. Numbers and results speak volumes, so don’t shy away from sharing those!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!
How to prepare for a job interview at Digital Gurus
✨Know Your Clients Inside Out
Before the interview, research the agency's key clients and their industries. Understand their challenges and how the agency's services can address them. This will help you demonstrate your strategic thinking and ability to drive client growth.
✨Showcase Your Leadership Style
Be prepared to discuss your approach to leading teams and managing client relationships. Share specific examples of how you've motivated your team and built trust with clients. This will highlight your natural leadership qualities and your ability to deliver results.
✨Prepare for Commercial Conversations
Brush up on your negotiation skills and be ready to discuss account profitability. Think about how you would handle rate negotiations and scope discussions. Showing that you're commercially aware will impress the interviewers and align with their expectations.
✨Bring Your Strategic Mindset
Think about how you can integrate various media channels into cohesive strategies. Be ready to share your thoughts on best practices and innovative ideas for client roadmaps. This will showcase your strategic instincts and your ability to challenge clients effectively.
