Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Drive transformation and optimise workflows in a dynamic publishing environment.
- Company: Join a global leader in publishing and information services.
- Benefits: Competitive salary, hybrid work model, and opportunities for professional growth.
- Other info: Collaborative culture with strong stakeholder engagement and career advancement opportunities.
- Why this job: Make a real impact by shaping processes and driving change across the organisation.
- Qualifications: Experience in business analysis and process improvement is essential.
The predicted salary is between 50000 - 60000 £ per year.
We’re partnering with a global organisation within the publishing and information services sector to hire a Senior Business Analyst into a high-impact transformation team. This is a strategic role sitting within a central Centre of Excellence, focused on driving continuous improvement, optimising workflows, and delivering large-scale business change across complex, end-to-end processes.
The Role
- As a Business Analyst, you’ll act as a subject matter expert within a key business area, working cross-functionally with stakeholders across operations, technology, customer, and commercial teams.
- You’ll lead on identifying inefficiencies, shaping future-state processes, and delivering solutions that improve performance, scalability, and customer outcomes.
- This is a highly visible role with strong stakeholder exposure and the opportunity to influence strategic direction.
Key Responsibilities
- Lead discovery and problem definition across complex operational workflows
- Map current and future state processes, identifying inefficiencies and opportunities
- Gather, define, and prioritise business and system requirements
- Drive process optimisation, automation, and continuous improvement initiatives
- Translate business needs into functional and non-functional requirements
- Support delivery of change initiatives, including implementation and adoption
- Collaborate with senior stakeholders across multiple business functions
- Produce documentation, data analysis, and reporting to support decision-making
- Contribute to testing, training, and rollout of new processes and systems
What We’re Looking For
- Proven experience in a Business Analyst / Process Improvement / Transformation role
- Strong background in process optimisation, continuous improvement, or operational transformation
- Experience working across complex, multi-stakeholder environments
- Excellent stakeholder management and communication skills
- Strong analytical mindset with the ability to simplify complex problems
- Experience delivering change within large-scale programmes or strategic projects
- Familiarity with change management principles and methodologies
Desirable:
- Business Analysis certification
- Exposure to Agile or formal project methodologies (e.g. PRINCE2, Scrum)
- Experience working with workflow systems, automation, or data-led environments
If this role could be for you, please apply with a copy of your CV.
Business Analyst (Process & Change) in London employer: Digital Gurus
Contact Detail:
Digital Gurus Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Analyst (Process & Change) in London
✨Tip Number 1
Network like a pro! Reach out to connections in the industry, attend relevant events, and don’t be shy about asking for informational interviews. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for those interviews by researching the company and its culture. Understand their processes and challenges, so you can showcase how your skills in process optimisation and transformation can make a real impact.
✨Tip Number 3
Practice your storytelling! Be ready to share specific examples of how you've identified inefficiencies and driven change in previous roles. This will help you stand out as a candidate who can deliver results.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Business Analyst (Process & Change) in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Business Analyst. Highlight your experience in process optimisation and transformation, and don’t forget to mention any relevant certifications or methodologies you’re familiar with.
Showcase Your Skills: Use specific examples to demonstrate your analytical mindset and stakeholder management skills. We want to see how you've tackled complex problems and delivered change in previous roles.
Be Clear and Concise: When writing your application, keep it straightforward. Use bullet points where possible to make it easy for us to see your key achievements and how they relate to the job description.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Digital Gurus
✨Know Your Processes
Make sure you brush up on your knowledge of process optimisation and transformation. Be ready to discuss specific methodologies you've used in the past, like Agile or PRINCE2, and how they’ve helped you drive change.
✨Stakeholder Savvy
Since this role involves a lot of stakeholder management, think about examples where you've successfully collaborated with different teams. Prepare to share how you navigated complex environments and influenced strategic decisions.
✨Data-Driven Decisions
Get comfortable with data analysis as it’s crucial for this position. Be prepared to talk about how you've used data to identify inefficiencies and shape future-state processes in previous roles.
✨Show Your Change Management Skills
Familiarise yourself with change management principles. Think of instances where you’ve supported the delivery of change initiatives and how you ensured successful adoption of new processes or systems.