User Researcher in Glasgow

Senior User Researcher – Government Health Service Project

📍 Remote (must be based in UK)

🗓️ 12 month contract

💰 Up to £400/day Outside IR35

We’re looking for a Senior User Researcher to lead research for a government-backed Digital Health Protection Service. You’ll ensure the system meets real-world needs by planning and delivering research across diverse audiences, from public health teams and local authorities to laboratories and the public.

What you’ll bring

• Extensive experience leading research on large-scale digital or service transformation projects, ideally in health or public sector.
• Skilled in qualitative methods (interviews, usability testing, diary studies, focus groups) and quantitative approaches (surveys, analytics).
• Able to turn research findings into actionable insights, personas, and evidence for design and policy.
• Experience integrating research into agile delivery and backlog prioritisation.
• Excellent stakeholder management and facilitation skills, engaging participants at all levels.
• Familiarity with tools such as UserZoom, Optimal Workshop, Miro, MS Teams.
• Commitment to accessibility, inclusion and Government digital standards.

💬 Interviews happening soon so don\’t hesitate to apply!