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- Tasks: Lead qualitative UX research and present insights to senior stakeholders.
- Company: Growing SaaS business with a focus on user experience.
- Benefits: Competitive daily rate, remote work, and flexible contract duration.
- Why this job: Shape the UX direction and make impactful decisions in a dynamic environment.
- Qualifications: Proven UX research experience in SaaS and strong storytelling skills.
- Other info: Ideal for those who thrive on discovery and enjoy navigating complex user journeys.
The predicted salary is between 36000 - 54000 £ per year.
Contract UX Researcher
Outside IR35: up to £450 a day
Contract: 3–6 months
Start: ASAP
Remote: Must be based in the UK
We’re looking for a detail-orientated, confident UX Researcher to join a growing SaaS business on a contract basis. This is a B2B2C platform with complex user journeys and multiple stakeholder needs, so you’ll need to be comfortable navigating ambiguity, shaping problems, and presenting insights at a senior level.
What you’ll be doing
- Leading qualitative UX research speaking to users, identifying behaviours and patterns, and turning insights into clear hypotheses.
- Defining the problem, you’ll uncover and frame the right questions.
- Developing and presenting UX theories and design decisions backed by research, communicating findings to senior stakeholders and board members clearly and confidently.
- Balancing the needs of clients vs. pipeline opportunities, ensuring both user and business goals are aligned.
- Working at pace in a collaborative environment.
What we’re looking for
- Proven experience as a UX Researcher within SaaS or digital product environments (B2B or B2B2C).
- Strength in qualitative research methods such as interviews, usability testing, observational research.
- Ability to handle expectations and communicate with clarity at all levels, including senior leadership and board presentations.
- Strong storytelling and presentation skills – you can turn insights into compelling narratives that drive decisions.
- A thoughtful, curious mindset with the confidence to stand by your research findings.
- Comfortable working in a fast-moving team environment.
- Self-sufficient and able to work alone.
This role suits someone who thrives on discovery — who enjoys finding the ‘why’ behind the ‘what’, and shaping the UX direction in an environment that values insight over assumption.
Send your CV through to kaiyashah@digitalgurus.co.uk or get in touch on LinkedIn.
Contract UX Researcher employer: Digital Gurus
Contact Detail:
Digital Gurus Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contract UX Researcher
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn and let them know you're on the hunt for a UX Researcher role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising your storytelling skills. Remember, you need to present your research findings clearly and confidently, so rehearse how you'll communicate your insights to senior stakeholders.
✨Tip Number 3
Showcase your qualitative research methods! Be ready to discuss your experience with interviews and usability testing during interviews. Highlight how you've turned user behaviours into actionable insights.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Contract UX Researcher
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a UX Researcher, especially in SaaS or digital product environments. We want to see how your skills align with the role, so don’t be shy about showcasing relevant projects!
Showcase Your Research Skills: Since this role focuses on qualitative research methods, include specific examples of interviews, usability testing, or observational research you've conducted. We love seeing how you’ve turned insights into actionable findings!
Craft a Compelling Cover Letter: Use your cover letter to tell us a story about your journey as a UX Researcher. Highlight your ability to navigate ambiguity and present findings to senior stakeholders. This is your chance to shine and show us your storytelling skills!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you’re considered for the role. Don’t miss out on this opportunity to join our team!
How to prepare for a job interview at Digital Gurus
✨Know Your Research Methods
Brush up on your qualitative research methods, especially interviews and usability testing. Be ready to discuss specific examples from your past work where you’ve successfully applied these techniques to uncover user insights.
✨Frame Your Questions
Prepare to articulate how you define problems and frame the right questions during your research. Think about how you can demonstrate your ability to navigate ambiguity and shape complex user journeys in your previous projects.
✨Present with Confidence
Practice presenting your findings clearly and confidently. Use storytelling techniques to turn your insights into compelling narratives that resonate with senior stakeholders. Remember, they want to see how your research drives decisions.
✨Align User and Business Goals
Be ready to discuss how you balance client needs with pipeline opportunities. Show that you understand the importance of aligning user goals with business objectives, and have examples that illustrate your approach to achieving this balance.